La atención del personal es muy buena, cálida, hacen lo posible porque el hueped esté bien

Habitaciones viejas, infraestructura viejita, un solo ascensor. La habitación al medio día no estaba lista.

It is located in a well-rated area with good restaurants nearby

The Hotel is in a refurbishing process, so there was limited availability of a second elevator

Comfortable beds and room in general. Low noise. The location is good, a little bit separated from the main hotel sector. There was free parking available. Excellent breakfast. Try the pupusas.

Only one bottle of water for both of us. If we needed more we would have needed to order room service. Our room did not have a mini bar. There were no hand towel hangers. I much prefer bar soap compared to the gel in a bottle type of soap. The glass doors in the restaurant kept opening and closing during our whole meal which was disturbing. The coffee was not that good. I did not get my invoice right away, I had to call to get it two days later.

Pool was small and shalllw and no sun was hitting it in the afternoon when I used it which was dissapointing. Gym was small and just so-so. Overall, the layout/design was bad. It is a mishmash. Low ceilings for a "nice" hotel. Design very strange like a USSR train station.

All facilities are clean and neat, great location amd service.

the location and safety

the room carpet too old and dirty the shower need remodeling and expensive food restaurant

The staff is excelent

good

excelente

the staff is great and very friendly.

friendly chef at the breakfast making omlettes! I also liked the size of the rooms

at breakfast too many same ingredients and coffee tasted like sesame seeds and burned toast

Good location, good breakfast

Very noisy rooms particularly over weekends, as they have parties and events every evening. The pool is tiny and not the standard of other Crowne Plaza hotels.- Long check-in and check-out queues.

Breakfast was outstanding. Amazing service, great food.

Everything exceeded my expectations. The staff made my overall experience an unforgettable one.

buffet breakfast was superb

Every night it was party downstairs , super noisy at the rooms , couldn’t sleep . To to crowd it . For breakfast or dinning too crowd that Make service slow . Quality bad . Not staying in this hotel anymore

breakfast was fantastic,

too loud music, I really couldn’t sleep until the music stopped playing, I recorded and it’s just unbelievable to rest at night in the hotel, it’s good for people who like parties all night, wasn’t for me.