The location of the hotel is great, 3 min walk to the shopping center, restaurants , cafe. There is a direct shuttle bus from/to the Narita airport. We booked Club room and facilities were just great. Breakfast was very impressive. We had a cocktails and sone food every evening, and the fact that children are welcome there makes a difference. For the kids it was a dinner time and they enjoy the food at the club lounge . The personal is very good and attentive to all your needs. Our room was spacious and the beds were comfortable. We went to the spa and love it. We definitely stay again in GH Tokyo.

Nothing

Great location, service

Price

Excellent breakfast. Excellent Location. Onsite restaurants were excellent

Great location, friendly hotel staff, and room service meal was great.

Everything was perfect!

Perfect location. Premium quality of Hyatt service and rooms. My daughter got sick after having apple juice in the morning. The manager went out of his way to visit a nearby drugstore and spoke with the clerk to find the proper medication for my daughter. I was so thankful for his sincerity and willingness to help.

Higher than pre-Covid rates

Very friendly staff. Great bathroom.

Bed was a bit hard

lovely hotel good staff

the room allocated to us was way too small. only had 3 beds for 4 people. We had to upgrade which cost us a lot more. wasn’t happy with that at all.