Everything was fantastic! We loved our stay here, everyone was super nice and made some accomodations for us. The view to lake is fascinating! We used the Temezcal and then jumped right into the lake (Highly recommend you do the same). The food was also amazing, especially the carne asada tacos and the Curry dish.

Beautiful lake view, amazing food and very nice and polite staff!

No breakfast, because it was so horrible place that we left very early in the morning Location horrible !!!!!

We didn’t like nothing we won’t recommend this hotel to nobody, it needs care !!!!!!!

Breakfast was good, friendly staff, nice room, and beautiful beach. Very close to the market and the church.

Gardens look like abandoned, the atmosphere of the hotel is like: it is pretty but in the old days it was beautiful for sure, no water toys for guests, no bikes, nothing to do, everything is charged separately from your reservation. Ask for a massage at the front desk they were calling me back, never heard anything from them, asked for pool service, waited almost and hour for a margarita and a mojito, never heard anything back from them, reserved the Temascal, somebody else was there and the person on charged of it didn’t know anything about my reservation, It was a tour boat leaving the hotel, so I asked the driver where they were going, just to check if it was something interesting for me, his answer was: you have to pay at the front desk! He didn’t answer my question. Better management and more team work would be nice.

The building is really great but there is a lot of things that are not working anymore like pools, decorative Water Fountains are empty of water this make the place looks really abandoned.

The lake view

Dirt road to get there is aweful. There wasnt hot water in the shower