El acceso al hotel es muy viable, tiene una vista impresionante, la atención perfecta, todo estuvo bien!

Del cuarto nivel hacia el tercer nivel caía agua y afectaba estar acostado en la hamaca

The room was very clean and the surrounding grounds were nice. The WiFi was quite good.

- It was quite pricey for what you get - The communication before arrival wasn't the best - Some staff were helpful but some weren't which made us feel not welcome - Booking.com had laundry services listed in the facilities however when we asked one staff member they said there wasn't any and sent us to a different hotel. Upon returning unsuccessfully they finally conceded and allowed us to use their washing machines, for a fee. The whole interaction was just unnecessarily stressful and left a bad taste. - The jacuzzi wasn't working and we received no prior notice of this when booking - The surrounding grounds are nice but not as quiet as expected. A nearby hostel plays loud music almost constantly. Not Uxabil's fault but took away from the tranquil escape we expected. - The restaurant on site is poor for allergens

The staff are all local and very friendly. The customers are a mixture of foreigners and Guatemalans which I liked. The views from our bedroom and from the restaurant are spectacular. The gardens are full of birds and butterflies and the birdsong is gorgeous. The food was reasonably priced and local and tasty and you can see it being made. The pontoon is an excellent and quiet swimming spot and kept our teenage boys busy and very happy. I also liked being a short 5 m walk into San Juan de la Laguna, a colourful town with good selection of shops and the mirador with great views of the lake. San Pedro is the other side and a short 10 m walk or quick tuk Tuk trip. We really enjoyed our stay.

Amazing eco accommodation in the quiet part of Lake Atitlan - next to the San Juan village. It is 15mins by walking to San Pedro and 5min walking to San Juan. The rooms are sharing big common balcony from where you can quietly watch lake Atitlan, birds and nature around. You can also relax in big garden, which belongs to the hotel. We've booked hiking guide to Indian Nose via the hotel. Breakfast in the hotel was also amazing. Just count with longer waiting time (approx. 30mins until you are served and your food is reayy). Maybe more staff would make it quicker. We've stayed for 3 nights and it was one of highlights of our stay in Guatemala.

Beautiful views to lake atitlan. Nice and helpful staff. Decoration of the place and its atmosphere.

The shower was problematic-the water we’re either too warm or too cold. By nighttime it’s getting really dark and the road leading too the the hotel is not enlightened at all. Therefore It doesn’t feel safe during the night to walk there so we stayed at the hotel after nightfall. The food was fine but not really tasty. Two more things-it will be better if the hotel direct exactly the guests which boat they should take to the hotel’s dock or what to say to the operator. We had to get off at the main dock and take a taxi instead of getting straight at the hotel’s dock. And the mails from the hotel should be written in English not only Spanish.

We loved the food and the location was amazing. We also enjoyed the inexpensive drinks.The staff are helpful, accommodating, and very friendly. When we weren't satisfied with our original room due to lack of ventilation, they changed us to a bigger and more spacious room with a private balcony free of charge. Setting up the kayaking and jacuzzi was very easy and made for some really romantic moments for my wife and I. The garden out front and surroundings around the hotel were extremely beautiful even without the lush mountains and lake.

I didn't like that there wasn't an area to wash our clothes or dry them. The room we had orginally didn't ventilate well so when are clothes got wet, they just stayed wet in our room and smelled gross. I also wish the windows had bug screens which would've made the ventilation problem not a problem at all because we could've just left the windows open.

The location, hammocks by the rooms

the restaurant!

Location and the view of the lake and surroundings.

The bathroom in our room was in need of upgrading and there was a strong septic odor.