The staff were extremely friendly and accommodating, the interior was beautiful, the suite was perfect and breakfasts were amazing (in particular the French toast!)

Nothing at all. It was an amazing stay

We were traveling as a family (2 adults and 2 children) and the staff at Uga Residence went out of their way to make us feel comfortable. Especially given that our son (7 yrs) was feeling unwell, they accommodated our request for a late checkout, also organized the RT-PCR tests and all our transport requirements with minimum fuss. They also have a nice swimming pool and an awesome breakfast. A special shoutout to Gaveena and Sithija who were both excellent and understand what good customer service looks like. Thank you.

Nothing to point out :)

Amhar is very nice and kind person, did all the best. If I visit again, for sure I will look for him. The room was awesome. Recommend for everyone.

Uga residence themselves are a charming little place to stay with a real europe vibe about them. We had the suite which was lovely inside.

We treated ourselves to a one night stay in this lovely place so were barely there, as we were also out and about looking at attractions. However, time we were in our room was always plagued by some problem. We had 3 fuses blow on 3 seperste occaions. We returned later in the evening and the AC did not work. We has to call someone to fix this at midnight as it was still 28 degrees even at night. Then the internet went down and we could not watch the television or connect on our phones. Given we had a limited amount of time in this gorgeous suite, we could not even enjoy it as there were always problems. Also I tried to enquire about booking a private tour of Colombo and never recieved a reply or help with this. We also booked a car to take us out in the evening for 8pm, the hotel had called a booked a table for us. However again the car we asker to be arranged was not, we were then late and our table had been given away. For such a lovely place and the amount we paid, I expected better service.

Stylish place. Very comfortable room. Excellent restaurant.

Great location and nice, boutique vibe

Horrible, horrible upkeep, over 30 mosquitos in our room all night inspite of telling the staff that there were several when we checked in. The linen was stained and dirty, really not a comfortable stay and not what we expected

Room was large, bathroom was massive! All very clean, with attentive and friendly staff, particularly in the restaurant. Pool was a great way of finishing the day. An oasis of calm in an otherwise fairly hectic city!

Bathrobes a little on the small side, room cleaning at 08:50 a little early.

small, quiet

service took too long

Beautiful hotel with an excellent customer service and a brilliant swimming pool that is open from 7am - 9pm. The hotel has an opulent feel, and everything is tastefully decorated. Our room was absolutely huge: it was twice the size of an average one bedroom apartment in London. The bathroom is also spacious, with his & her sinks. The restaurant is absolutely exceptional, even if measuring to London standards. The price is very reasonable, in fact we would have paid more for

Wish we stayed longer and had the chance to try more dishes from the restaurant.

Hôtel de grande charme, and an oasis in the heart of the city. Wish we had more time to enjoy the hotel. Diner was delicious.

gorgeous building, the rooms were large, tastefully decorated and very comfortable. the courtyard dining was relaxed and an oasis of calm.

everything was great food service was a little slow but not a problem. would be nice if they had a clear luggage storage room if you need it. seemed they did but we had to insist they didn’t just leave our bags outside.

The location was excellent near to the park and temple. The breakfast was amazing the thought given to presentation. The rooms were huge. All the staff were lovely. Glad we stayed here and wild recommend it. Lovely areas to sit outside and inside. Great book library.

superb location and intimate size are the highlights

mosquitoes in the suite poor communication about the availability of certain menu items

Great choice of breakfast which is prepared individually so don't be in a rush if you want to enjoy the great food all served by attentive staff, on the peaceful verandah.

We loved everything except that the rooms could use a facelift )wood/furniture). But style and service were fantastic.

See above.