Everything , the hotel decorations and art all around the property , huge room , comfortable bed, amazing food , the pool temperature was perfect , the staff were super friendly and professional ( the concierge , house keeping , spa and mostly the swimming pool staff were my favorite). It became my favorite hotel and resort and will definitely come back.

Nothing literally, we couldn't find anything to complain about.

Not much

Not helpful and hospitality is poor

الطاقم متعاون / سرعة تسجيل الدخول / الغرفة نظيفه و مرتبه

تاخر المطعم فتوصيل الاكل/ تاخر استجابة الموظفين لنقل الاغراض للمغادرة

The breakfast buffet was great!!

It would have been nice to have a better view from the window.

Spa

Nothing

Breakfast exceptional Gardens were beautiful Roof top viewed from my room needed cleaning and removing items

The viewed food tops

location is very good.

waiting in a queue to check in, while waiting there’s a employee from the hotel came and crossed the line to check out another guest while I was just waiting..

All was awesome

All Services

The breakfast was good, a lot of options. The location was also good, about 15min in a taxi from the airport and about the same distance from city center.

The room was full of dust and was cleaned every day, but some areas, like the headboard of the bed, were quite dusty and appeared to have not been cleaned in a long time. So for anyone with an allergy, it is better to avoid this hotel.

Nothing

The bathroom was poorly designed. None of the phones worked properly. The beds were dirty. There was no cutlery in the room. The mini bar had nothing in it.

rooms were comfortable

main pool closed and major renovations going on at other pool making that unusable. No information given to us before booking or check in. When we raised the issue with front desk the girl was extremely rude and tried to treat us like idiots.