Location is good, having an adjacent beach was pretty nice.

Bathroom is not great, generally the facilities seem old and don’t feel very clean.

I like the Nikki Hotel located near the airport and the ocean.

They lost my shoes and a plug. They said there are no lost and found. Also asked if everything out of the trash bin was reported and none of them were reported. It’s questionable what they say.

The room was clean, a/c was cold, stocked with good toiletries, high speed wi-fi and a smart tv. fast elevator, not crowded. house keeping was very efficient. fountain cafe food was 10/10. huskee cups are greatly appreciated-made us happy and was a great addition to our stay. the lobby store had helpful service and was a great shopping experience. bellhop service was friendly and quick.

we were excited to attend the yoga class on Tuesday as advertised via Hotel Nikko app, but that morning we contacted front desk and we were told it’s on Mon. Wed. Fri. :( the pool and slide was enjoyable, but the quality of the pool water felt questionable.

best view of Tumon! rooms were clean af! very satisfied

pool and water slide was under maintenance.

nice sized lobby. no difficult key use elevators.

there is space under the door to the room and the hallway so you can hear everything in all rooms and the hallway. there is no shower liner so the floor gets soaking wet making everything uncomfortable.

Good service

The room was spacious and the view over the ocean fantastic. There is lots of parking available and restaurants are in walking distance. The beach is nice and the water is full of marine life to explore.

Although staff is friendly not every problem seems to be taken seriously. The customer experience could be improved. Moreover however the hotel has already seen its best days - it‘s kind of run down, carpets are stained, the AC doesn’t really take out the humidity, room and parts of the hotel smell moldy. The state of the house however doesn’t discourage the hotel to charge relatively high room prices.

perfect! a variety of delicious meals friendly staff

nothing everything's good! :)