The water server, the washlet and location.

Just one chair.

The view was outstanding. Staff were very friendly. Room was clean and comfortable.

One of the sliding glass doors was off it's track and difficult to open. Staff did not take any responsibility to fix it. I finally got it back on track myself. It was not clear to us that the rooftop restaurant was closed and had been, probably due to covid, for a while. We walked up to it before sign posted on door proclaimed it closed. On last day we had arranged for cab to airport but it was 15-20 minutes late. Clerk was very active trying to get alternative cab to help us. We were not late for flight.

Accommodations were nice and upgraded fast when our AC died

Had to ask a few times for room service and pool was dirty

Run down hotel, bad smell in hallways, many parts of hotel not used and abandoned looking.

Right by the beach, wonderful swimming pool, fair range of restaurants. Marlon the taxi driver was super helpful, too. Great view from balcony

A/c was way too cold

it’s central and easy to move around.

the staff were polite and helpful.

The front desk and pool bar staff were friendly and great! The location was amazing, very ample parking.

Our king infinity corner room’s AC was working poorly. The HVAC vent filter was very dusty. The room felt like 23°C the entire trip.

1.good location 2. nice pool facing the ocean 3. water dispenser inside the room for hot and cold water. unlimited water was great. 4. more of a good functional hotel than luxury.

1. there isn’t any restaurant except an order counter for food options. 2. the beach access you have to go down many stairs to reach it from the pool. 3. the aircon must have some spores as it gave me allergy throughout my stay despite the room has no carpet. I think they should so some serious flushing of the aircon pipes.

Walking distance to restaurants and stores Allowed to smoke in balcony Very courteous staff Very clean room

Needs updating of rooms Should have lighted signage streetside, too hard to locate without the sign

The location is very good close to T-Galleria. The swimming pool is small but very pretty with oceon, and you can borrow towels. You can use the washing machine and dry machine for free.

The parking areas are far from the hotel, and the areas are in the sun, so the car gets very hot. When I first entered the room, it was so dusty that I dusted it outside the window.

the pool was beautiful and big!

wish it were a bigger tub

Kind staffs, close walking distance to the beach

It was centrally located and the staff were very helpful. We had a nice view of the ocean for some sunset viewing. It was near malls, shops, and restaurants so we didn't have any problem with food. There was only one open cafe at the lobby for some quick snacks, coffee, and breakfast. We checked in at around 5 AM because of our flight, and had no trouble whatsoever with the process. But if your flight comes in around 4 or 5 in the morning, better book the night before and inform them of your expected arrival. Regular check in is at 3PM and it's a long wait, so better be prepared.

No private beach front. Access to the beach is easy enough, but it's a "public" section of the bay. You can still walk around of course, but can't use the lounge chairs and cabanas of other hotels. Only one hotel cafe was open at the time of our stay.