The environment was clean

The shower draining system is very slow in room 328

Ok

Better TV channels, coffee station is a joke. Room booked for 2 people and only 2 sugars of each brown and white provided on a cold winters night

The room was neat.

The aircon was not working There are not enough towls and water for 3 people staying.

The breakfast was okay wasn’t to my expectations but okay nonetheless

Shuttle service was terrible on arrival waited over an hour at the airport for a shuttle even though I had requested it on my booking

Nothing

Bathroom are old, staff not friendly at all

Breakfast was superb. As I vegetarian all my needs were met.

Their shuttle transport is on time and reliable.

The charge breakfast separately which is different with most of its competitors. It is awkward to charge accommodation separately from breakfast. I recommend a room bar just to make things easier to the visitor when i want to grab one bottle of beer, or coke..

Everything about my stay was excellent. What impressed me the most was the fact that I stayed three weeks before, and the staff remembered me on site.

Wouldn't change a thing.

Nice beds and very clean

There was only coffee/ water for 2 people and we were 4

Housekeeping disturbing too early Bathroom showers black mildew Dated

Location is great for the airport, directly under flight path for landings so you will hear the planes coming into land. But super convenient location for arriving into or flying out of Johannesburg airport. Spacious rooms, with amenities. Sockets at the accommodation had international adaptions as well as usb ports, so you can use multiple plugs - South African adaptor not necessarily needed (not sure if this is the case in every room).

Unusual check in. Pre warned of early arrival when booking and if a room would be available early understood this might not be the case. Initially no room available for early checkin (12 o’clock). But when requested for one and how long until one is available one was. Very much don’t ask don’t get approach - not the most ideal when sleep deprived from long flights. Hotel is directly under the flight path for the airport, closing the window and blinds helped minimise the noise but if you are a very light sleeper take some ear plugs.

Staff so friendly and helpful

Bathroom lacked cleanliness in shower

Rooms good, accessibility good, admin good, food good

1. Toilet wasn't working, and so inconveniencing 2. No communication between admin and shuttle bus driver to come pick me up despite calling requesting for a bus. Had to call the shuttle bus driver directly after 45 mins

Location

Food section soo poor quality

the rates and the facility

the service