Love the location. Super convenient beside train station.

The toilet had a step up. Ceiling was low. Not recommended for tall people.

Staff was great.

I couldn’t sleep because the room next door was noisy.

The location is near to Nagoya station, just 5 mins walk. Quadraple room is spacious for us family of four. At least hotel provides a microwave, laundry and ice-maker near the elevators.

Air-conditioning inside our room didn’t work great. Corridor outside room smelled cigarettes. Have to walk outside the room to use the microwave. The curtain is not blackout. The sun at 6am already penetrate our room.

Location is great especially the Bus Station on the 4th floor

Furniture and carpet in the room nears to be upgraded

Location is great

Furniture in the room is quite old and flooring carpet

Great location

Location was at thecenter of the city. Easy access to all destinations.The room was old and outdated. Some corners are fullof dust. Bed was good, but may be considered firm for some people. Parking was convinient and they offer special price for guest at the hotel. Good value hotel if you justwant a place to sleep.

Room is outdated, fridgewas not working and dark bathroom. Internet was slow and on and off. minimal amenities

Very close to Nagoya station.

Location is good only

Fridge was not working, the room had smoking smell to trigger asthma and cough so I need to see doctor. No water bottle provided.

only the location is near the station, nothing else that I like…

the fridge was not working but the staff did not helpful and didn’t try to resolve the problem. the room has a very bad smoking smell and triggered me non stop coughing while I booked a non smoking room. the room temperature was too high after midnight even I had adjusted the air conditioner to 15 degrees.

The location is very convenient.

Nothing.

Hotel is too old. Renovation is needed!

Location

Old hotel with expensive dining service

location was superb if you are coming from the chubu airport and via train. it is just a very short walk to/fro the train station. there are shopping areas around it. We took the triple room which can house 3 adults and 2 children (2 and 5 YO). room was spacious enough (though cannot open all luggages, but it is bigger than most other hotel rooms). We appreciate that they gave kids amenities (cute bedroom slippers, toothbrush and a small towel). They provide pyjamas to adults too. but it is the gown type not shirt and pants. My hubs wore it anyway. :)

we came by car, so we couldn't really locate the carpark or know where to unload our luggages to bring up to the lobby which was on the 11th floor. Room's furniture is dated but room is clean.

very near to Nagoya station

dated.

Very conveniently located close to station and within walking distance of convenience stores and malls. Rooms were clean, beds comfortable and the buffet breakfast spread was decent. Staff were very helpful and when we got lost trying to find the entrance to the car park, the reception staff came out to our car and helped us navigate our way to the car park entrance (see comment on car park entrance)

If you are driving, and you use a navigation app like Google Maps or Waze, you might have difficulty locating the carpark entrance. The entrance is several clocks upstream from the hotel, so you need to turn into the car park entrance before you even reach the hotel. Based on my own analysis of google maps view, I think the entrance is a non-descript passage at the junction of Meiki-dori and Shimohiroi-cho.. (see the photos I uploaded) and it is several blocks upstream before you even reach the hotel. This entrance takes your vehicle up a long ramp that leads to the hotel's elevated parking. After parking, go through the glass entrance and make a left turn to see the lift lobby. I think the hotel / Booking.com should include these instructions in the hotel booking page.

location

old. toilet smells of urine

location

Location was excellent. And especially the staff customer service, they were super helpful and willing to go the extra mile. Really made the stay pleasant

Nothing

It was a beautiful, clean and perfectly located close to train, bus and shopping

Quiet, comfortable beds, amazing location

Parking too me an hour to find and finally a staff helped me in person after several phone calls. A Google maps pin of the parking area should be included with all confirmation emails.