Location was about it.

It was very tired and soulless. Only stayed as lack of other choice due to the rugby being on and prices were sky high.

Lovely lake with great rooms, staff were brilliant but you are on the Culver House roundabout which is very noisy.

Traffic in the area

I didn’t like the darkness of my room, I didn’t like there wasn’t a facility to warm up some Basic food…

Everything it was just what we wanted after a busy xmas

Nothing, really nice staff, room was perfect and really enjoyed our stay

friendly staff

the pool was shut

the hotel was nice and garden really nice staff polite and friendly

the breakfast and meal was too expensive

I stop here 5 to 6 times a year for work purposes great value for money and like how there’s a ms food hall over the road & Tesco and McDonald’s

good hotel in general

old Fashion

small ish rooms

5 days and they never cleaned it. And the garbage did not take them for 5 days!

Staff were very friendly and helpful

Double bed was two singles put together one side had a dreadful uncomfortable dip in it that I wasn't able to sleep properly in it, carpet in room had tears in it worn out. Shower needed a proper screen as floor was soaking wet and floor towel with it

Had a lovely time away at the hotel, staff were lovely and the meal in the restaurant was excellent 👌 would definitely return.

Good location with plenty of basic amenities nearby. easy access to Cardiff.

Furniture and rooms are dated.

The members of staff were amazing. From the reception desk to the dinner and breakfast staff were super helpful and very friendly.

The bath and constantly hot water. Strong shower. Room was big and spacious. Staffs are all very friendly.

The only let down was the breakfast. But hotel staffs were accommodating.

Dog friendly and great staff

Dinner menu cancelled at short notice as chef no show and reduced to two pizzas and couple of curry dishes. Not great

Comfortable bed

Dirty glasses left outside room when arrived.Bugs in Bath tub, and small hairs.TV kept freezing picture.Spa and pool facilities not open.Staff unavailable on reception desk when needed had to wait a long time.Paying and booking for breakfast day before.Noisy traffic outside room.

The very polite smart booking in receptionist exceptional good people skill far beyond her age and genetation made you feel welcome

Nothing