Lovely clean apartment with everything we needed. Great little conservatory & enjoyed swimming pool.

Stopped serving meals at 8pm, why so early? Quite a long walk into centre of Aviemore

Nothing, place needs a complete overhaul. The Villa was the same as it was 20yrs ago, except everything so worn, stained, ripped and tatty

Everything. At £140 per night you would expect to be able to sit and enjoy the view, oh no, every seat either had a stain, looked like sweat stains where other had sat over the years, or ripped. Mould in the bathrooms, hairs in the bedding. We have stayed at Dalfaber at least once a year for the past 20yrs, this is the first time we returned home the same night. No staff to contact after 8pm. We checked in at 6.40pm (cairngorm villa no 5) then popped into Aviemore for food, returned, went to make a cuppa and have a seat, when we noticed how bad the seats in the patio, we were going to take a couple of the dining chairs through to use, but every single one was stained. Contacted Nicola and Michael the managers, they were going to check the Villa and call me back, let's just say I'm still waiting 8 days on. Have contacted booking.com and they have emailed the company........ Still waiting for a reply.

The apartment was perfect. But unfortunately it was not clean. Used soap in the bathroom, and the sink and mirror were full of toothpaste. The kitchen floor was filthy, and there seemed to be something like cat litter on the carpet.

Fantastic location. 9 hole golf course free so hubby was very happy.

The chalet didn't look like it had been cleaned. The front entrance way had not been hoovered. There were sets of towels for 2 and there were 3 of us. The fridge had bits of tomato heads in it si hadn't been cleaned. The bin lid was also dirty. Aparr from these things we were very happy.

Escapism

Tired.

We stayed in a two bed chalet. It was lovely and warm on our arrival. It was also really clean and well equipped.

It was quite tired particularly in the bathroom. Water and wood don’t last well. The pool changing rooms were dirty and one toilet was out of use hence the other was filthy. The floor was covered in mud, water and ??. There was only one changing room.

nice location

slightly dated and could do with a refurb

location was excellent, good access to local attractions

a little run down, but generally ok.

good location in town and a nice pool for the kids.

our first room / chalet was completely filthy. Definitely had not been cleaned, and because their check in was strictly no earlier than 5pm they couldn’t send a cleaner. we eventually called and paid to upgrade to another property because the standard was so poor. the restaurant was closed each time due to staffing issues which was also annoying

good location , very clean an tidy everything you need for family , except for the bed situation , great pet friendly place. an most of staff were nice enough an helpful especially lad we met on check in ,

The sofa bed was so bad got no sleep the 1st night and 2nd night slept in chair an on floor , as was more comfortable for me and my partner, , no quilt or bedding was provided for the sofa bed only thin sheet , we were not informed we needed to bring this staff said would be brought round but it never came, heating is quite hit an miss took some working out how to use an still went very cold before it came back on

Our second visit. We love coming here. The chalet is perfect for us. The pool was fun.

Some of the decor is looking tired. The sofa bed mattress is rather uncomfortable.

Chalets provided everything we needed. swimming pool was lovely.

Was not as clean as it should have been and smelled of dogs. Check in was chaotic. Told check in would be 5pm - they stuck rigidly to this. We arrived at 4.50pm and had to wait 10 minutes . As others had been told to come back at 5pm for check in this then resulted in a queue of people all waiting at same time. Staff then appeared harassed.

Good access to Speyside way. Nice to have a sauna and steam

Confusing payment confirmation, I paid via bookings and got their receipt and checked with reception when I checked out who said I was paid up. I then got a further receipt from the hotel group a few days after check out which made it seem like I had paid twice, apparently this is standard. Not easy to clarify this as the hotel itself doesn't process payment so spoke to an external admin team. I will check my credit card statement when it arrives as two payment receipts is unclear, unnecessary and confusing.

The lodge we stayed at was situated in a beautiful area which was very quiet and relaxing. The inside of the lodge was just right for us, and had a very cosy feel - a home away from home. We thoroughly enjoyed our stay and would definitely return!

Unfortunately our mattress wasn't the best in terms of comfort. My partner had a dip in the middle of the mattress on his side which meant he didn't get the best night's rest, however I believe we were just unlucky, and it didn't ruin our overall stay at all. The free WiFi was unfortunately quite weak, and I had to rely on my own mobile data to use as a personal hot-spot in order to use our devices. I did expect the WiFi to be weak however just because of the location, so it wasn't too much of an inconvenience for us.

Breakfast not applicable: location was ideal

We are timeshare owners at this resort and have stayed in these lodges previously. Our Morlich lodge was disappointing in that there was barely any covering left on any of the dining chairs. There was pieces of children’s toys in the sofa, the tiles on the top half of the en suite bathroom wall were filthy and on the last day my husband cut his toe on a broken tile in said bathroom. The chalet we’d also booked for other family members was also a let down with various lights not working and also not the cleanest. It’s really disappointing as we suggested this as our base for my sons 30th birthday celebrations but would be reluctant to use booking.com in the future due to the condition of the units. Although it was an ok price it still wasn’t cheap for a 3 night getaway especially with the state of the accommodation.

clean and spacious

a little dated, not really a problem though

the location and they are nice apartments with lovely views and the centre is a really good facility to have for swimming and eating etc.

it’s far too dated. it needs some new upholstery and some cleaning up. the restaurant could be great but there was no beer, no ice and a shortage of staff. the pool is great but needed and clean and not having towels is ridiculous. one woman had to actually use other peoples dirty towels to dry her kids off after waiting over an hour for towels to be delivered. otherwise we do love the pool at this resort. I just think there’s so much potential and it’s a shame there is no investment in the resort.

location and nice open spaces to walk

carpets/ chairs desperately need to be replaced.

space and location.

it was very ‘tired’ broken furniture and peeling leather chairs. It wouldn’t have taken much to make it look better.

The area was great nice and quiet.

The chalet had a horrible smell when entering, and it wasnt very clean, dust everywhere the oven was really dirty so we didn't use it, no complimentary bru kit and as we arrived late 10pm from a very long journey and everything in aviemore was closed we could have really done with a cuppa, shame would have expected that for the amount we paid for the week.

excellent accomadation, location and staff

Swimming pool was accesible only for one day of our stay due to availability of chemicals to moderate chlorine levels.