Convenient and near to the train and very comfortable with spa service(like onsen) breakfast is like buffer style. Staffs can speak good English very friendly. Will come back again

So far don’t have.

I found the hotel very average for how costly it is. I tried to contact the hotel before arriving to modify my booking but they did not bother to answer my calls or emails. The location is great, but for that amount of money, you can stay in a much better hotel.

Too expensive for the services and facilities.

overall it was just amazing, can't say enough. but the rooftop onsen and steam room - wow, i don't think i would even want to stay in tokyo without having this as part of the deal. it was outstanding!

it would have been nice to be able to just grab a croissant (they allow you take the coffee) upstairs from the breakfast to my husband as he loves to not always come down to breakfast but it is not allowed. It seems like as long as they restricted it (bread basket items only, lets say) than this would be a. nice compromise. Please consider this and that would really take it over the top!

This was our 2nd stay. We like the location and we like the facilities and quality of the rooms. We also love the onsen.

Great location, spa, views, breakfast.

Some storage will be nice.

Rooftop onsen are awesome. Good location in Roppongi & great view of Tokyo Tower.

Small rooms & bathroom. Nothing was actually wrong, but nothing was really great either.

J'adore le spa au dernier étage et le petit-déjeuner à la japonaise.

Les chambres sont un peu petites, pas de bureau pour travailler.

N/a

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屋上、露天スパ

防音が悪い

Hotel completely met our needs. Rooms were clean and good size for tokyo I expect! Lovely view of skyline. Onsen was fab, I used it every morning and it was never busy. 2 mins walk from station. Plenty of places to eat and drink nearby. Felt very safe. Would highly recommend

Location, room, spa, breakfast, front desk support

도쿄여행은 역시 'CANDEO' 입니다. 우선 '롯폰기' 전철역과 매우 가깝습니다. 또, 호텔앞 식당들이 많아 언제든 이용가능합니다. 무엇보다 'CANDEO'의 최고 장점은 '스파' 입니다. 낮시간 동안의 여행 피로를 아침/저녁으로 이용할수 있는 스파, 게다가 겨울철 별미 '노천탕' 이 있어 최고입니다.

특별히 아쉬움이 없는 호텔입니다. 다만, 다른 비즈니스 호텔급에 비하면 가격이 싸지는 않습니다.

The staff was amazing. So polite and helpful. The hotel is lovely, if you pick a room with Tower view you will a beautiful, romantic view from your window.

Hôtel très bien placé. Très central. Moderne et propre.

Chambres très petites comme souvent à Tokyo. Pas de rangements disponibles (ni tiroir, ni commode, ni armoire)

Le quartier, au centre ville proche des restaurants et transport public et la chambre n’était pas brouillantes

Il manque de placards pour mettre les vêtements, une douche au lui d’une baignoire serait mieux

The location was great as well as the staff and the accommodations

Position near the station. Baths and sauna. Comfortable small room and good air conditioner

Late check in. I think it’s 3pm even if the room is ready. They charge about $20 for every hour you check in early.

Vriendelijk personeel

Niets

Onsen in the last floor. Location. The view from the room.

No ATM

The location is good very close to The subway!

The sofa beds are not comfortable. And the room is very small

Location

Breakfast has no great choice and the quality is just ok. Bed is too hard and no safe in the room.

Excellent location very near Roppongi station and access to the whole city of Tokyo. Breakfast was wonderful.

The room was rather small for three persons, we paid for three but the space was too small.

Location

The open air bath is really cool. You can look over Tokyo a bit. Had everything you would expect. Was clean and the staff was really nice! We had a good 1 night stay before flying back home. Breakfast was good as well.

The hotel seemed a bit dated to us. Was no problem to us though. The room had a couch and table we did not really need and it made unpacking our coffers hard as there was no real room to put them both. One had to be on the couch which we felt would only dirty the couch, but it could not be helped.

It is clean, the front desk is very accommodating and the onsen is very nice

Location is decent.

Rooms are old. Fixtures are tatty. Rooms are small. I asked if I could shower after I checked out (it was mid summer and I was long haul flying that night) and the lady looked dismissive and somehow shocked at my request. She had to be prompted to look online for a shower facility, before she directed me to a 5000 yen sauna/bath house which was unsuitable.

The hotel's at a great location which is close to the Roppongi underground Station. Staffs are friendly and helpful. They also serve breakfast with a great variety of cuisines. I particularly love the sauna and the open air bath on rooftop. Room is quite spacious and the sofa bed is kinda plus to me. There are plenty of restaurants nearby. Should your “impulse shopping triggers” turn on, there are a convenient store and a Don Quijote store both within 3 mins walk from the hotel which are sufficient to satisfy such wish for a last-minute shopping spree.

A few number of lockers at the rooftop spa's changing room had a broken lock, a bit pity though. The bathroom of the room is a bit tiny for me, but should be ok.