Clean, modern, great location, friendly staff and great breakfast

There was nothing to dislike

Proximity of railway station and concert venue

Pænt hotel med gode faciliteter. Fin varieret morgenmad.

Små værelser.

Breakfast

Slightly noisy

Efficient and friendly service, really nice & spacious room - excellent value for money.

Staff were excellent, great location. Great value for money, will stay again.

Small gripe, pillows were a bit hard.

Very clean, Staff very friendly and location was 100%

One small problem the shower head was to low in the shower, But not a major deal

Excellent value for money. Great location.

Location Good value for the money

Lack of facilities

Fan in toilet was noisy all night couldnt swith it off other than that all good would recommend

Rooms and location

Nothing

Location was brilliant for my daughters graduation.

Nothing staff were amazing

Nice reception area

The room was dirty on our arrival, dirty towel on the bathroom floor and carpet not clean

Everything about our stay was excellent. We had tickets booked at the Palace Theatre which was just a 5min walk away. Ian on reception was superb. At check-in, he helped ensure my daughter and I could have a family room. My daughter (6yo) is ordinarily very shy, but was talking to Ian comfortably due to how friendly and approachable he was. His attitude was perfect - he's an asset to the hotel.

Clean - good position

The room was extremely warm & the aircon didn’t work - when we complained in the morning we were told we should have called down & they would have moved us or sent up fans - to be honest who is going to do that in the middle of the night !! Not a good response by the staff

Friendly receptionist. Room clean and bright. Housekeeping staff very friendly

The bar. Not inviting. Food OK. Superior room should have bigger bed.

clean modern comfortable room

Expensive parking

Excellent breakfast, good central location near public transport

No lift without a card to the lower floor where the loos were. Awkward if waiting g in the lobby after checking out.

Bed was comfy, breakfast good. Clean

The new way of checking in.... Personal touch missing!

The location of the hotel is perfect for seeing the sights of Manchester and enjoying the nightlife. The size of the room exceeded my expectations for a double room and the bed was comfy. The air conditioning was good as it was warm weather when we visited. Also the hotel was quiet overnight, which was good for a Saturday night.

The whole experience was very impersonal. I know we're in the digital age but we only spoke to one member of staff during our entire stay and that was to say our room number at breakfast. Although check in was quick, not being able to ask questions, such as the timing and location of breakfast, meant we had to go on the website and check that for ourselves. The tea and coffee facilities were minimal with not even enough milk for two cups of tea. We expected a better level of customer service for the price.

smelt nice

noisy building site next door which woke us up early. no parking at hotel although advertised on booking.com

Breakfast@

Standard 'Double Room" was small even when compared with other large 3 star hotel providers.

it’s location was good

the adjoining restaurant was disgusting the food was terrible and the service was dire