Staff where excellent on check in and check out

Room was a little bit dirty, in and around vanity in bathroom. I asked for an ironing board half an out before I needed to leave for a meeting and had to re call 5 mins before leaving as it still hadn’t arrived.

Location to shops, entertainment, food, Chinatown

Location was great, walking distance to shops cinema, theatre, darling harbour, casino and great restaurants.

Clean the room everyday. Wasn't cleaned the day before I left, whether they thought I was going soon and just couldn't be bothered. But every other day was cleaned with fresh towels.

Awesome location just close to everything Staff were friendly and helpful Room was stylish and clean

Slightly small but very nice

Location

Room service

Location was excellent as we were going to the Théâtre. Room was great only we had no iron. We were so close to everything we needed for our 2 night stay.

Really wasn't anything. There was a little bit of noice from the Capitol Square eating areas but wasn't to the point that we wouldn't come back.

Super friendly staff Cozy room Great location right near the train

The walls are very thin, you can hear any sound from the corridor and other rooms. My room was on level 4, at the end of the corridor so my only problem was noise from the room next door.

Lovely beds and plenty of room and we loved everything

Nothing

Location

1.Room was very small despite paying for an upgrade. 2. No breakfast even though both booking. com and the hotel saying that there would be. Had to walk 500 metres or so to Ridges for a buffet breakfast or sit in a crowded cafe nearby. 3. Bathroom door squeaked loud enough to wake someone sleeping if the toilet had to be used during the night. 4. No toilet brush. Sounds trivial but who wants to use a toilet with a dirty bowl.

As above. Very close to restaurants and 7 eleven.

TV shows were dreadful. Unable to watch the news or any free to air.

Great location and room was quiet as requested.

Very clean & tidy. Great location to walk to the city & other central locations.

Somewhere to hang clothes would be great for longer stays but great for a couple of nights or a stopover in Sydney.

The room was well planned out exactly as pictured, the bathroom was nice and clean, the bed was comfortable and tv had chrome cast available and was easy to set up. The location was perfect, right next to central station and china town.

quite spacious for two of us with big luggage. best location and best rate

Maybe provide a bottle water would be nice at the room as welcoming or after make up room

Polite staff. Great location right by a Tram station. Super comfortable bed! You can chrome cast from your phone to the tv! Absolutely brilliant!

Toilet paper and towels had to be asked for after the room had been cleaned up. But it was an easy fix.

staffs very helpful and nice!

nothing

Loved the attentive and friendly staff! They gave us wonderful recommendations where to go too which really enriched our stay in Sydney. Also the location is perfect for us. 7 min walk from the central station, 1 minute from the tram and surrounded by "Little Bangkok" with fantastic food options and in walking distance to so many great shopping places like the Queen Victoria Building. We'd come again!

I'd have liked shower gel instead of soap.

very very very very good location

too noisy for the aisle construction in the afternoon when we rest in our room!

I like the self check-in and check out. This reminds me of the hotels in Japan. The bed is nice,accent pillows great (very clean) and the carpet is new.

Our room is located on the 3/f the noise coming from the nearby karaoke or bar kept me a-wake until 2am. The view from our room window is the inside of an arcade, your window is inside the neighbouring building/arcade. The bathroom doesn’t have trash bin, Very basic. 1 set of toiletries for 3 person. And the water from the shower doesn’t drain properly ( so over flow in the bathroom) and the toilet, when you flush the water would go up and then will drain super slow! I am not sure, if the dim ambience is what they aimed for the total look of the hotel. But I always prefer a bright and sunny or well lit hotel.

location and bathroom

the Noise from the air conditioning even when turned off I could still hear it.

Location, comfort and cleanliness

Rooms where a little small

Location was great. Room size was good.

No hanging space.