It was Ok.

No comment.

The room was good

The AC was not working well, it got warm at night and we were not comfortable. The room service food was not nice at all with a very smelly tuna sandwich that we didn't eat and the menue was not clear enough ! We had to order fries as the menue doesn't mention fries with the sandwich!! It was such a waste. The Spa and turkish bath doesn't open early, we never had the chance to use any of the Spa facilities! The breakfast was not very nice , not enough Vegetables, the food wasn't the best, bakery and the pastry's were limited, not much variety. The first time we came it was much nicer breakfast and more varieties of food and vegetables, plus better service. Needs improvement thanks.

Beautiful location, the views of the mountains from our room and the pool were spectacular. The rooms were clean, very comfortable, and the staff were amazing. The duty manager Moayyed went over and beyond to help make our stay enjoyable. The staff were extremely accommodating and allowed us to check out late at 1.30pm.

good loacation, beautiful property, the free steam & sauna rooms was awesome

food was alright but should be much better for the price they charge

they are so welcoming, you can see the Jordanian generosity, and they are so helpful

nothing , everything was perfect

Location is great. Views from the property are great. Staff were helpful - we wanted a packed breakfast on the day we went to see Petra, and they helped us with boxes and packing from the hotel buffet. The swimming pool is quite nice.

The room is just about okay. The pillows are all too thin. With the two queen size beds, it is a bit cramped. Bathroom is tiny. And the lifts are not intuitive at all. The restaurants were rather expensive - after our first meal, we ate out all meals in Petra (though the breakfast buffet was pretty good)

close to Petra - 5 min drive

nothing to note

beautiful location! The staff was kind and attentive to our needs.

Location is fantastic. Very friendly staff.

beautiful location, the hotel itself is also very beautiful

it was a little farther than I thought from Petra’s visitor center. I thought I could easily walk there. my mistake

Nice location

It was not worth the money paid for the room.

Service at this property is exceptional - everyone was very welcoming and attentive. Housekeeping rushed in the room to clean while we were at breakfast - perfect timing and very well done! Also that staff in the bar and restaurant area was very friendly and helpful explaining the local dishes. The hotel is not across the entrance in Petra, but there is a shuttle from the hotel and also free parking next to the entrance. (drive about 10 minutes) The view from the hotel over the mountains is incredible and an absolute USP for this hotel.

nothing - we had a perfect stay

The breakfast was was phenomenal! Also, the staff were extremely accommodating.

the location

restaurant food

Breakfast

Everything! food, service, the manager and personnel are the best

nothing

Excellent service

Noise during the massage There is no good insulation between the treatment room and the reception, unfortunately I was not able to rest and relax from the noise