Resolvieron eficientemente los inconvenientes que se presentaron y fueron muy amables

Estaba fría el agua y los precios de las bebidas muy elevadas

location

Front desk : worst (I made the reservation but they did not find it. I had a big trouble to check it, David Room : Worst Shower room condiotns Check out : forever Oh... No more this place

It was clean

All

Location

The food is terrible high overpriced not worth the money not happy

Really good and friendly people always looking to help. Excellent customer service and attention to detail. Very welcoming and helpful.

There is nothing I disliked.

Everything

nothing

Early Check-in was great, very appreciated. Location is good, the problem is coming back to the hotel, is hectic. Traffic is usually bad, and it gets very difficult to turn left into the driveway, so you need to drive a little bit further wait for traffic to clear and then make a U-turn. They have a big parking structure, which is good, the problem is that the ramps to go up and down (3-4 levels) are very narrow, my car has sensors so every single time going up or down all sensors were activated. Our room was on the eighth floor, room was outdated, the original floor was covered with "faux wood" flooring, but you can feel broken pieces of tile underneath when walking. TV had only Spanish speaking channels and all the English-speaking channels were muted, not sure why. Breakfast every morning on the tenth floor which is great but very limited, empty pans or very little food. We waited for eggs but never came. We paid in advance, so Check-out was quick and easy. The hotel is Okay, and I will probably stay there again but they do need to do some necessary upgrades.