Everything was perfect from check in to check out. This is an older hotel with real character😊. Room was perfect. Pool area great. Breakfast was one of the best we’ve experienced. Staff? If I could give them a 20 I would. Each and every member of this hotel were exceptional.

nearby airport

bathrobe,it's worn out

The location is perfect

The room is too vintage, no bidet, cannot adjust the aircon’s temperature, too noisy aircon, got insect bites, security guard at the parking exit was not considerate enough to let me pass thru and asked me to go back to the front desk to validate the voucher. We were too late for our flight but he still insist me to go back where in fact he can just radio/call the receptionist to validate since i already had checked out successfully.

L’accueil , proximité aéroport, petit déjeuner, confort , propreté . Personnel à l’écoute et très serviable.

Piscine hors service ce jour là

They had a great price for the rooms which were quite spacious even though they were an older type of hotel. The furnishings are older but the location of the hotel is great if you want to be near the Mall of Asia and their staff were really welcoming and efficient. I don't mind either how they kind of look like a very vintage hotel that reminds me a little of horror movies. I like that they have the usual area where someone can drive in and not be in the way of the roads as well so it makes it easier to book a taxi or have someone pick you up. There's also a smaller mall just across the road and even the Jollibee and other fast food places nearby.

Probably just that they may need to update some of their rooms as it is becoming rather old. The aircon controls are still the older non-digital dial and the furnishings are outdated. I don't think they have as many facilities as other hotels these days so this was really more of a stay if you don't really care for the swimming pool or gyms that other hotels offer.

Very accommodating staff. Nice location near SM Mall of Asia and Baclaran.

We don't like the Comfort Room of our suite. Not senior citizens friendly. The toilet and the shower area.

Restaurant food was good and the decor settings esp seating near the pool was enjoyable. Enjoyed the bowl of fruit given in the Executive Suite.

Property rooms needs upgrading to cater for international standards. power points in the room, even in executive suite in which I stayed are not international. I had problems finding a power point to charge phone & iPads. Only one in the room was suitable to connect our chargers & my wife & I had to take turns in charging. The shower with the enclosure had a door which wouldn’t close fully. Decor in the Executive Suite was old. Only 2 small bottles of water were given for my wife & I to use. No mini bar to purchase extras. Restaurant wine could only be purchased by bottle and not by glass. Also very expensive.

Food, cheerful staff, exceptional customer service and the feeling of being home away from home.

I wished there were tour program booklets available at the desk. But that’s not so much of a big deal. It would just be nice to have that available within the hotel.