The hotel, location and facilities spectacular

our room on the ground level had a damp smell, you had to pay separately for parking, the food was pretty basic (unappetising) at the pool bar.

Location and swimming pool

Amazing architecture, garden and the beautiful art gallery. the stuff we’re very friendly. The hotel is super clean

…

Enormous hotel with everything that a 5 star hotel should have.

Nothing. Perfect over night stay

Very friendly and professional personnel. Childfriendly +++ without being fake. Beautiful building and pool(also toddler pool). Excellent breakfast with many choices and good quality food. Indoor hallway which connects it to hotel Dino with lakeside indoor plus outdoor pool, gym, spa, play room which you can use. Nice for a walk in case of bad weather. Located in small but authentic village with several good lakeside restaurants/promenade. Less touristic / busy than Stresa. Very close to boat to the islands.

Standard room quite small for with toddler, as to be expected. However, there are amazing rooms with extreme large balcony at poolside.

The staff was so friendly and the hotel and pool area are absolutely beautiful! We had an amazing time at the hotel and it’s close to the center. We have a big car so we were happy they had enough space for parking.

It would’ve been nice if breakfast didn’t end at 9.45, but would be a bit later.

This is my second experience in Zacchera Hotels, previously we stayed in Dino, and we couldn't be happier with the choice. Old fashioned elegance and style, great and friendly service, super clean. We even got an upgrade so we had an amazing stay. Thank you!

Everything was great.

The location and the pool were perfect.