everything,suite for two nights in january 200qd breakfast and free secure parking...whats not to like.

A59 traffic noise,but we were well aware of it,can't be helped....wouldn't stop us from returning

Excellent location & facilities Staff extremely friendly & helpful Breakfast good choice Bar extremely good, comfortable great place to enjoy with friends

Parking was an issue, no car park at hotel, however, we found a parking spot on a side road which was safe & restriction free

beautiful decor

limited parking

Location, friendliness of staff, cleanliness. Charming hotel.

Parking overnight is an issue. I had to keep moving the car and paying a lot of money to do so!!

The good. Location Size of room Good breakfast included Parking only available with a suite (of which there are 3)

Check in- lacking any information. Staff rather sullen- chef parked in parking space - waited for him to move. No explanation of how to exit car park, so had to get out of car and go and find somebody. Some staff brilliant, some a little lacking . Bar ok- blind down in a window for duration. Hot water ran out in the suite after 2 brief showers so not enough for 4- it was freezing. Sofa bed wasn’t made on arrival so had to find the maids. Roller blind broken in kitchen- had to hop up in counter and roll up/down (as kids asleep in lounge area and this window faces the street with Xmas and street lighting). Heating- had to ask staff to assist- could get 2 out of 4 heaters working. Tv is master bedroom wouldn’t work- staff tried but couldn’t sort. Whole apartment felt like it needed a good clean. Paint needs a retouch, carpets need a clean. Mould around bathroom window needs sorting. Generally good- but really needs a good overhaul.

location

quite basic for a suite tv not working in lounge toiletry bottles empty room smell of smoke

Staff all excellent. Rooms very spacious.

Shortage of hot water in Haworth, possibly on a timer, but too late for us to adjust.

Great location; smart well equipped room.: attractive dinner menu; good restaurant service

Breakfast disappointing; no yoghurt available: never had that problem anywhere else.

The suite was a good size in a very central location. Downstairs bar was also very nice

Breakfast was very good but service was slow as under staffed. Bathroom need some updating.

The bed was very comfortable and clean. The room was quiet.

We had to wait 30 minutes for a cup of tea at breakfast. We waited for 3/4 hour for our breakfast to arrive. There was only one girl serving a room full of people, who mostly like us were on very expensive parking sites.

The breakfast was excellent food but it was a shame there wasn't a serve yourself buffet with cereals. The coffee was terrific.

on site parking.

All good staff ferindly rooms lovely Bistro excellent value for money.

Fault All good can't fault anything.

very good location. very clean

parking

Lovely breakfast as ever from the Bistro Pierre restaurant downstairs - great choice, food and experience. Comfy bed.

We have come here for the past eight years for the festival, but standards slipping. Asked for a room with bath, but told we should have booked a super king not just a king, as we always do. No information booklet or details of hotel WiFi in room or elsewhere. Had to wait an hour for this information in the restaurant downstairs. Manager let himself into my room with two workmen without knocking mid afternoon, when I was having a nap! Famous White Company toiletries replaced by inferior brand. Holes in pillowcase. Grubby carpets. Room not serviced well between days - dirty cup and glass left, bed barely pulled straight. So disappointed. This used to be my favourite hotel, but has lost its sense of luxury and good service, despite having no reception. Also hard to find parking nearby - on-street only and local parking meters since the free parking has been phased out.