Great location! Very clean. Friendly staff.

Everything was great. If I had to name one disappointment…the only thing that I can think of is that the water pressure in the shower could be better.

Good location, it is allocated at one end of the broad walk, Newer facilities and very friendly staffs

It would be better to provide more info about the charter bus services. The charter bus not always on time, and I could not find the stop when I want to go back to the hotel, if I didn’t take bus to park in the morning.

Struttura molto bella e in ottima posizione, in particolare se si vuole visitare Apcot o Disney Hollywood Studios

I servizi abbastanza costosi

Hotel is new.

Employees are not polite as well as not well trained. They don’t care about what we ask, even in write. General manager is confuse and they give any excuse to avoid take responsibility over guest requests. Never comeback!

Location

Small room

Moderno, nuevo, bien ubicado.

Immaculately clean and very quiet rooms. Could not hear traffic nor room neighbours. We like a little walk, so the short walk from the ferry/Epcot /HStudios was fine. Amare was a great find, great food and beverages all served very quickly.

It was a lovely hotel nice and new , staff were all very pleasant

Nothing except it was a shame that they only had one main restaurant so you needed to go out if you did not want to eat in the only restaurant they had

the breakfast was excellent, but could have had a little more variety. It was also a little expensive.

A little cheaper parking

We really enjoyed the Swan Reserve. We have stayed at the Dolphin and found it to be great as well but very outdated and the rooms very small. We prefer smaller hotels. The special holiday events were great-carolers, selfie station, and decorations. Location was amazing and the bus to the parks was convenient and on time. The entire staff from check-in to dining to housekeeping were amazing and very friendly. Thank you for a nice experience.

We surprised at how small the rooms were at the Reserve. For the four of us it did not provide a lot of extra space and there was no room to put our luggage. The only other complaint would be the coffee makers in the rooms. These were not up to par with a nice resort. We have stayed at Opals, JW's and they all have very nice coffee makers in the rooms. I would suggest upgrading.

I liked the room size.

I wish it had 2 bathrooms

Very modern and close to Disney.

For a deluxe hotel the ironing board in the room was absolutely shocking.

Perfecto, súper cómodo de lujo y nuevo. Cerca de los parques y te dan el servicio gratis de llevarte en bus privado a los parques de Disney

Très bel hôtel neuf. Superbement bien placé pour accéder au divers parcs Epcot ,Hollywood studio accessible en bateau gratuit à 10 minutes.

Rien

Friendly staff, easy check in/out, great location and view (Epcot) clean comfortable good room service

Everything… we have researched all hotels around Disney property and this checks all the boxes for us. Very modern and new, spacious rooms for families, convenient breakfast on the go, great bar to relax after long day, early park entry and walking distance to Epcot. Can get any better.

Nothing.

Beautiful smaller hotel with all the access to swan and dolphin restaurants and adjacent to Epcot. The staff was very accommodating. Amare restaurant in the reserve was our favorite.

No

Not safe. We couldn’t sleep the next door room was trying to open the door that between the rooms. we waited 3 hours to deliver out bags. the knock the door in the morning and annoying me. just they want to remind me about the check out. the bill office worker begged for the tip.

Perfect location for Disney nice food nice cafe great rooms

Nothing

A great hotel. Located just on edge of Epcot/Hollywood studios - Disney Boardwalk area. Meaning good and easy access to these parks. Our hotel view was excellent - paying that bit more for theme park views. Good size room with booking the suite. Facilities in the room were great.

Pool area not massive and at times a bit too busy. Do have access to the other pools at Swan and Dolphin hotels but have to cross the road to get there.

Love the property, facilities and staff.