Location, Staff, Food, Ambience, Cleanliness

Only 2 Elevators. Long waiting time from 1st Floor ( Restaurant Level).

Nothing honestly!

Check-in took more than 20 minutes by the watch. The staff kept trying to get the previous guests entire itienary and cars for several days booked. It took too much time specially since i arrived at 10PM and i had an early morning!

The staff was very helpful. I booked for my parents and they loved the stay and the room. Thank you.

It's clean and value for money

Rush and a bit hard water running.

Buffet had a lot of options.Location was convenient for me as I had a meeting nearby

Rooms are horrible.The room was so damp that even dry clothes got moisture laden.The floor was wet and slippery that you couldnt walk barefoot. Moulds on the wall and a stained carpet which was damp.The phone didnt work and the management dosent seem to bother as inspite of complaining they were least concerned to oversee. What they tell you is that job has been assigned and it has been done without even physically inspecting. My advice dont waste your money here and instead look for some other five star property.They ruined my stay.Have attached a few photos with foot marks on the wet floor and some moulds on the wall and the dirty carpet

Food

Staff behaviour

Very well maintained property with good spacious rooms and friendly staff. Had a good pool and fitness facilities.

Only single restaurant on this property thus offers limited dinning options. Breakfast options may be improved for non vegetarian guests.

Birthday celebration was very good. However, there was poor lighting. Better location could have been chosen or better lighting could have been provided

Strange that there was no welcome drink, which is a common feature even in 3 star properties

breakfast and lawn...

room..

Wonderful experience. The service was excellent, great food at the restaurant and very helpful + courteous staff. Highly recommended

Location is good, breakfast, pool facilities… all are good.

First of all, they have liftup my expectations as per their band value.. Property is well maintained and well manged, staff are very friendly and helpful. Breakfast and dinner was awesome, staff was very interactive and helpful. Overall 10 out of 10 to them.

None

The hotel was very clean, helpful staff, and delicious breakfast.

hallway was very muggy and hot

Lovely hotel and the staff was very courteous and patient with the kids. The food was amazing and could cater to the kids' palate as well. We loved that at the reception they have a registration form for kids and they have to choose their favourite food. The hotel surprised us by providing the mentioned meals.

when we arrrived there was a wedding check out but the reception staff really made us comfortable and got us drinks. loved the location

the entry and exit is strangely placed