My choice every time when visit Shanghai! No problem to recommended to anyone!

Nice hotel, good breakfast, clean tidy room, only 1 non-news channel in English. WiFi annoying as you constantly have to keep logging in. Taxi’s are not easy to get, can be long wait.

The first room smelled of smoke and was too hot. The second room had a moldy shower.

The first room smelled of smoke and was too hot. The second room had a moldy shower.

Having just arrived I was unaware of the exchange rate and was scammed by the massage staff paying $750 for a massage - outrageous.

A very comfortable hotel. Clean rooms and helpful, pleasant staff. The room was somewhat style over substance, with fancy lighting, but light switches not always in the right place. The restaurants served good food but were a bit expensive.

A very comfortable hotel. Clean rooms and helpful, pleasant staff.The room was somewhat style over substance, with fancy lighting, but light switches not always in the right place.The restaurants served good food but were a bit expensive.

I did not like the Cantonese restaurant as much as I would have liked to. Very difficult to get order , since none of staff spoke English.

ok, just ok

Reception people all by the book, no friendliness.... my reservation I paid $12 more for breakfast but on my booking order did not ay 'includes breakfast' so refused to give me

The bed condition is old and not good for sleeping, entire hotel look good but look into details is poor.

The bed condition is old and not good for sleeping, entire hotel look good but look into details is poor.

Beautiful hotel in a great location. I would most certainly stay again.

Great staff, beautiful hotel, amazing pool! We had a veery comfortable stay and they even upgraded us to a high room floor and larger bedroom. 5 out of 5 stars.

wifi works well, nothing is glittering but everything is ok, position a little too far from the metro.

ホテルのFACILITYは古い　設備が古い　ホテルの横はバイパスが通っており　また　道路も渋滞が多く　TAXIが拾えなかった　　利便性からは良くない　

Nice Convenient location Easy to take a taxi to any locaiton

Room was very clean. Staff was very friendly.

Room was very clean. Staff was very friendly.

Nice and comfortable business hotel which I have stayed at several times. Some disappointment with the steak quality and size at Amici Restaurant but the general quality lever for the food is ok but still over prized compared with other restaurants in the city.

My second time at the hotel. Had a good impression the first time. It's clean and comfy, rooms are beautiful. A little outdated (no plugs right next to bed, etc). But shocked that this time, my guest could not check in when they arrived. Front desk told them no rooms were ready (at close to 4pm, way after check in time of 2pm!). Told her to go to the cafe to have some food, which was closed, and didn't offer anything else beyond that. Super horrible and completely embarrassed by this incident. Will probably pass next time.

Nice hotel with good quality rooms. I was given a free upgrade :)Not the best location for a tourist but fine for business travel. Not always easy to get a taxi though. Helpful staff.

Very nice hotel. Excellent selection of food and drinks available throughout the day. Breakfast has large selection of Chinese and western dishes. The exercise and pool facilities are spacious and well maintained.

I asked for a non-smoking room. They gave one to me smelled like an astray. Air conditioning was poor. Cannot set it lower than 23 Celsius or 73.4 Fahrenheit

I asked for a non-smoking room. They gave one to me smelled like an astray. Air conditioning was poor. Cannot set it lower than 23 Celsius or 73.4 Fahrenheit

- The staff does not respect the "Do Not Disturb" at all - Cigarette butts in the elevator - Terrible music the lobby

- The staff does not respect the Do Not Disturb at all- Cigarette butts in the elevator- Terrible music the lobby

when I was taking a shower the first day I notice a weird smell from the hot water, which was really strange because it is the first time I notice water has a smell, I though it could be the pipes, so I let it run for a few minutes, it didn't help, the smell of the water stayed the same for the next 3 days of my stay. When I left to my next destination I notice itch and hurt a little on my head. Daily house keeping job wasn't done properly, I knew there was stain left by me eating on the bed, when I return at night after a long day of meetings, my bed was made but the stains on the comforter was still there, I didn't really care that much because I thought, hey that could be good for the environment too right? But the third day, I started sneezing nonstop in the morning until I left the room, I bumped into the housekeeping lady and asked her to deeply clean the room. Food at the second floor Chinese restaurant was pretty good, but in the lobby not so much, onion soup and beef soup all tasted like can soup, sandwich taste worst than prepacked supermarket sandwich, but everything was all hotel standard pricing.

when I was taking a shower the first day I notice a weird smell from the hot water, which was really strange because it is the first time I notice water has a smell, I though it could be the pipes, so I let it run for a few minutes, it didn't help, the smell of the water stayed the same for the next 3 days of my stay. When I left to my next destination I notice itch and hurt a little on my head. Daily house keeping job wasn't done properly, I knew there was stain left by me eating on the bed, when I return at night after a long day of meetings, my bed was made but the stains on the comforter was still there, I didn't really care that much because I thought, hey that could be good for the environment too right? But the third day, I started sneezing nonstop in the morning until I left the room, I bumped into the housekeeping lady and asked her to deeply clean the room.Food at the second floor Chinese restaurant was pretty good, but in the lobby not so much, onion soup and beef soup all tasted like can soup, sandwich taste worst than prepacked supermarket sandwich, but everything was all hotel standard pricing.

I was in Shanghai for just two nights. A friend had booked this hotel for me. I found the room accommodations to be good. My room was clean and of good size, it was located on the 42nd floor, so I had a wonderful view of the city. I also had the complimentary meal. The buffet was okay, and had a fair amount of variety. Location of the hotel was also fair, I found there was really nothing within walking distance, and I had to cab everywhere. One of the concierge was extremely helpful, and even let me use his Uber when taxis were not available (that was very nice).There were only two minor issues. The first was that because I was on the 42nd floor, the lifts were a bit slow during high use times. Also, the front desk always seemed to be over taxed, and therefore had a wait. In closing, overall I would stay there again. Especially since I speak no Mandarin and was able to communicate just fine.

The hotel was excellent, the room, food, cleanliness, i loved the Spa, Gym and pool - jacuzzi.The only thing that they have to improve is the WIFI conection in the Lobby, there isn´t any wifi signal, we had it only in the room.