biggest issue was no water bottles not prompt in responding to queries via email

The staff were all cheerful and polite!

Friendly and professional staff. Ready to provide assistance.

I stayed at Joy nostalg 10 years ago but the property was getting old so I switched to Crown Plaza. I came back after 10 years and everything looked the same, just older. Nothing really works in the room. the aircon thermostat stays at 20 deg despite I put it at 26 deg. it was so cold. The shower tap turned on the rain shower first, wetting me completely then I struggled to change to hand shower. floor with marble was cold to the feet. WHy can't they use carpets or LVT? Overall experience is very bad and am surprised that it is managed by Accor. This is giving Accor a bad name indeed.

We really like this property, they are always nice and welcoming. The room we had was a 1 bedroom suite with washer/dryer in one and a kitchen with the equipment for two people. This stay was a little less optimal due to noise from construction happening next door. Also there was a problem with the Wi-Fi for a day but not the end of the world and probably the service provider not the hotels issue. We enjoyed the included breakfast which was convenient as our stay was for two weeks. We would recommend this property especially for longer stays in the Ortigas area.

Polite and friendly staff, breakfast buffet is a sumptuous feast, executive suite is truly executive

No parking! You'd think you'd get good service with the amount they are charging. Atleast have someone do valet!

Amazing and awesome!

Great hotel to stay at. I would happily stay here again.

We love this hotel, and the spacious rooms and friendly service. Convenient parking, close to the Podium. Our second staycation here, and we will come back for more.

The room is clean but the shower is always clogging. I also didn’t like that they don’t have a laundry room in the building. And also, I’m not sure if they have an ATM inside the hotel because I did not see one. The thing I like about this hotel is very convenient. there’s a lot of places to go shopping because it’s very close to The Podium and SM Megamall.

The reception is very friendly and they are fast to provide me with my room upon check in. Super friendly even when I asked them how to get a place using grab as I’m not sure of the address. The restaurant staffs are also super friendly and attentive. Request for late check out and a plus point. Good experience and love the stay.

It was a very relaxing staycation, room is clean and spacious. The location is near a mall so you’ll have wide choices of restaurant to dine in.

Location is great. Walking distance to 3 malls. Very nice & clean room. Friendly services. Breakfast variety is good but savory food that should be served warm were cold. The Breakfast was not part of the room fee. For my second visit in the area, I switched to another equivalent hotel nearby that includes (and has better) breakfast If this is not a factor, then this is a great hotel to stay.

We've been at this property a few times now, but lately the paid breakfast buffet doesn't have much options and variety of food to choose from... for 1,000 Pesos per head, you can go to a buffet restaurants that have more food to choose..

It’s home away from home, all the essentials in the kitchen and the bedroom helped make such a comfortable stay for my family! It was a business trip as well and i had many work areas because the desks are ready for anything! The staff are friendly and accomodating! Will definitely book again soon!

It’s home away from home, all the essentials in the kitchen and the bedroom helped make such a comfortable stay for my family! It was a business trip as well and i had many work areas because the desks are ready for anything! The staff are friendly and accomodating! Will definitely book again soon!

Very accomodating on front desk,comfortable room and i feel safe in the area.

I'm going to stay for a long time. The hotel is paying attention to COVID-19 quarantine and is well managed. It's nice because there are many shopping malls around and it's quiet. It is equipped with a washing machine and a dryer, which is very good for long-term business travelers.

I booked an executive suite with 1 bedroom and we truly enjoyed our stay, although all the amenities were closed due to covid restrictions, we enjoyed the room, it has a little kitchen to prepare meals, with washer/dryer so helpful, spacious and clean, lots of storage cabinets, desks, 3 Tv’s, 1 tv was in the bathroom so I enjoyed watching while soaking in the tub. One thing I didn’t liked is that, yes we understand because of Covid, there no amenities we can use, but why when i use the phone even just for a local call there’s a charge per call? really? for a local call? maybe for a long distance yes but local call? Its unacceptable.

I booked an executive suite with 1 bedroom and we truly enjoyed our stay, although all the amenities were closed due to covid restrictions, we enjoyed the room, it has a little kitchen to prepare meals, with washer/dryer so helpful, spacious and clean, lots of storage cabinets, desks, 3 Tv’s, 1 tv was in the bathroom so I enjoyed watching while soaking in the tub.One thing I didn’t liked is that, yes we understand because of Covid, there no amenities we can use, but why when i use the phone even just for a local call there’s a charge per call? really? for a local call? maybe for a long distance yes but local call? Its unacceptable.

Excellent service

Excellent service

The stay was better than expected! The room was very clean and very spacious! We'll book again if the pandemic clears! Thank you for your hospitality Joy Nostalg Hotel!

The stay was better than expected!The room was very clean and very spacious!We'll book again if the pandemic clears! Thank you for your hospitality Joy Nostalg Hotel!

Great hotel. Handy location in central Manila. Very high quality suites, spacious and comfortable and very well equipped - excellent value for money

I love the suites itself because they are very BIG and spacious, and a washer/dryer in the suite was a BONUS!

Quick response every time i called for anything i needed. My assigned room i loved Rm 1905 great View and close to the elevator . Clean pool friendly and helpful staff. I enjoyed my 14 days of stay at Jot Nostalg and will definitely come back there again on my next visit! ❤️🇵🇭😊

Staying at the Joy Nostalg everytime im in the Philippines is always a pleasant experience. Their customer service is excellent..

Perfect location ,quiet spacious rooms close to Podium mall which has many restaurants , shops , barbers , Spa and so much more !!

It’s conveniently located near restaurants and shopping malls. Staff were attentive and friendly. Rooms are clean, however sofa and accent chair are soiled and need replacement.

As usual, very pleasant experience staying at Joy Nostalg. Professional staff, comfortable rooms, excellent breakfast and fast service.