My nonsmoking room had terrible smell, poor air quality

Friendly staff and clean rooms, no problems

Good clean hotel with parking facilty for those with rent a car! Nearby the hotel has a good Unagi Hitsumabushi Restaurant located basement level close to the Imaike station exit 11. It is MUST TRY!

Convenient location, good service and delicious breakfast but the room is a little bit small.

Very relaxing and comfortable size of bedroom. Good location and easy access with 2 subway line.

Very comfortable and relaxing

What a wonderful experience I had! All the staff was really, unbelievably kind and helpful; the service was excellent, too. They all went not only extra mile but also above and beyond. For just an example, when I worried about if I would be able to make on time for the flight to go home and asked one of the front desk personnel, another person checked out the train schedule, transfer, how much time it would take, and etc. everything I would need to know, and printed it out without being asked. Then he gave me the options and his opinion. All the staff thought about my concern and helped me as if they were in my shoes. I can recommend the hotel to anyone who is willing to stay at a business hotel. The breakfast each morning was fun; it was something I could looking forward to. There were enough choice, healthy, nutritious, good taste, and very, very clean. I can stay at the hotel any time when I visit that area.

What a wonderful experience I had! All the staff was really, unbelievably kind and helpful; the service was excellent, too. They all went not only extra mile but also above and beyond. For just an example, when I worried about if I would be able to make on time for the flight to go home and asked one of the front desk personnel, another person checked out the train schedule, transfer, how much time it would take, and etc. everything I would need to know, and printed it out without being asked. Then he gave me the options and his opinion. All the staff thought about my concern and helped me as if they were in my shoes.I can recommend the hotel to anyone who is willing to stay at a business hotel.The breakfast each morning was fun; it was something I could looking forward to. There were enough choice, healthy, nutritious, good taste, and very, very clean. I can stay at the hotel any time when I visit that area.

Hotel was great even when i put up the do not disturb sign there would be a bag with fresh towels out side my door. Only down side was the bed. It was a good size bed for a japanese hotel but they are not soft. But all in all the room did what it had to; a place to sleep, shower and relax for a bit. Location wise it was great i was only one block of where i need to be and down town area was only a 8 min train ride away. I would go back again hard bed and all.