Great stay - everything was excellent and was one of the better shared rooms I've ever booked as a avid traveler. Thank you! Great staff, great accommodations, everything was top notch!

Beautiful grounds and pool

Place is beautiful however I had little to no water in the shower and received stained towels. Note to avoid any extra fees pay in Guatemalan currency.

The hotel was beautiful and the staff were very nice! Would definitely come back

I will never stay hear again this place have very bad security they let anybody on the property with security or any wristband I left my shoes and sandals outside I’m came back 3 hours later someone stole it right outside my hotel door and all the owner told he was it’s not are fault you signed a waiver they let someone come on the property in steal my stuff I high do not recommend this hotel unsafe

This hotel is a little slice of paradise and the staff is amazing.

The dorm beds, shower, food, staff all good. The area when you pull up to Sababa could use some upgrade and repair. Why doesn’t the resort have its own boats also would make it so much professional add some entertainment and music otherwise you’re entertaining yourself.

hotel staff could be more professional

The resort was very nice. The people were helpful at any time of the day. We actually left a bag and immediately they helped us get it shipped back to the states.

The best part of this hotel is the lake-side location, but the actual facilities and amenities leave much to be desired. Be aware you are essentially staying in a pool-side cabana which has been converted into a "room" by adding a front-door and a shower. At night you can expect noise to be an issue, especially if you are in one of the rooms closest to the pool. This is because the walls are not completely solid (the part where the wall connects to ceiling is simply insect-screen). On the night we stayed, another hotel guest was talking on the phone at 1:00 A.M. pacing around by the pool immediately in front of us, and it felt like she was standing inside our room. Also, there are speakers playing EDM until the late evening and then start up again at 8:00 A.M. The payment process is tedious and inconvenient. Credit cards are not accepted to pay for your stay, so at check-in you need to be ready with all of the cash in hand. The irony is at check-out they also refused to accept a 100 quetzal note when I was paying for mini-fridge purchases (despite 100 Q being the standard note issued by ATMs). We are relieved we only stayed here for a single night, and we will look for a different place to stay in San Pedro next time.

There was no A.C the room got hot at times. The tubs are very high to step in, so if you have little ones you will have to lift them in the tub. Area was clean for the most part.

I would definitely stay there again I had a great time and I loved it.

Charged me a higher price when I got there. Bathroom is gross. No central air. Shower did not get hot.

Great location with a beautiful view! Staff was friendly and the incisive breakfast was very good. It even included latte. We stayed in a private room with king bed and it was comfortable and clean. Bathtub was a bit dated and water pressure was sometimes a problem. Resort is not fir anyone with mobility issues and there are many tripping hazards… landscaping is nice to look at but very difficult to navigate. Great spot in San Padro close to bars and restaurants ❤️

Overall great hotel. Small quiet resort overlooking water. The included breakfast was very good. Would go back. Staff feedback: The bed in room 8 was broken but I'm sure if we said something they would have fixed it.

Beautiful, soft sheets and bed. Really nice staff. Pool is nice but more for lounging, not really swimming. Parties nearby at hostels so super loud. If it wasn't the top hotel in the area, I would probably stay elsewhere.

Nice, quaint, staff is good.

What I didn't like was the fact that I had to pay either in quetzales or in dollars. I had to use the money I had put aside to spend during my stay and took out not once but twice money out of the ATM. They claim the machine was down but I was able to pay for dinner and few drinks at the bar with my card. Also, the bathtub drainage was clogged. The place was nice and food, drinks were good. Would I stay again? No, I would pick somewhere else to stay.

The hotel is cute and probably the nicest one in San Pedro La Laguna but the rooms are very noisy, especially the ones by the pool. The restaurant plays the music starting at 7am until 10pm and it’s pretty loud. Also, the front of all rooms are just windows but the glass is very thin and the top layer is only a mesh so when people are talking outside of your room you can hear everything as if they were inside your room!

The room was really cold and so much noise we couldn’t sleep

Great place to stay. I would recommend to all my friends that are looking to vacation here

Probably the cleanest hotel in the area. Around 0.5 miles walking to main restaurant strip. Obviously a beautiful hotel as seen in photos, clean, friendly staff. Nice pool area I think cash only so be aware if you book through here its just for the reservation.’you’d have to pay upon arrival for stay

Probably the cleanest hotel in the area. Around 0.5 miles walking to main restaurant strip. Obviously a beautiful hotel as seen in photos, clean, friendly staff. Nice pool area I think cash only so be aware if you book through here its just for the reservation.’you’d have to pay upon arrival for stay

This hotel has amazing views and a beautiful pool area. The staff was also helpful in getting covid testing for my flight and transportation to Antigua.

This hotel has amazing views and a beautiful pool area.The staff was also helpful in getting covid testing for my flight and transportation to Antigua.

The bathroom is very outdated it needs some maintenance, the towels are stained so the look dirty also the quality of the mattress, sheets and pillows are not the best. It was one of the most expensive hotels in the area, I don't think its worth the price

The bathroom is very outdated it needs some maintenance, the towels are stained so the look dirty also the quality of the mattress, sheets and pillows are not the best. It was one of the most expensive hotels in the area, I don't think its worth the price

Very friendly and courtesious staff. Great hospitality and customer service. No air conditioner, no shower cap, no big control.