First the good: The valet and front desk staff at check-in were very nice. The hotel has a nice seating area in the lobby with spa water and coffee in the morning. Good location. Second the bad: I had a corner room #318 that happened to be an adjoining room, which would have been great for a family but, not great for any one other than that. I heard the entire conversation of the couple in the room next to me, there was no soundproofing. However, that was not the worst part of my stay, at 3:42 a.m. the TV screen came with a message from the hotel about remote check out or extending my stay, the type of thing you usually see at about 9 a.m. Since I was traveling solo this was really scary (I hadn't used the TV at all during my visit). At check-out I told the front desk staff and they waived the resort fee, which I think is around $35, really..thanks..I guess.. Expected more from a Kimpton.

Absolutely love this hotel! It is beautiful and has such a cool vibe. The staff are all kind and fun, very personable. The hotel itself has a personality. The lounge area is so pretty and well designed that we actually used it! We had fun drinks there and read books.- including our 9yo who loved reading and hanging out, too. The bar is fun, bartender excellent, and the drinks are different than your typical selections - but served both beautifully and delicious. The record players in the rooms set an unexpected tone... they were so fun and unique that we actually relaxed and enjoyed music in our room while getting ready for bed. In the morning the music inspired us while getting ready for our day. The beds were comfortable, with perfectly fluffy, cozy, bed coverings and pillows. I agree with others that a coffee pot would be wonderful and was missed, but we survived and had a warm cup back in that pretty lounge on our way out. The gym was great. The walk to other places to explore was easy. The extra bonus of this hotel being dog friendly was the cherry on top. We have an old girl who travels with us to keep her safe and cared for, and she sure love being there, too. Thanks for all the little details the hotel created in this space that add up to a great experience!

When are these hotels ever going to get rid of these ridiculous amenities fees?

Great location easy walking distance to Fisherman's Wharf, Ghirdelli Square and plenty of places to eat. The staff was very friendly and helpful. They provide a free happy hour with beer & wine. Everything was very clean, the beds were comfortable and this is a pet friendly hotel. We will come back.

The room was big. The service was excellent. But the lobby and the room decor are less than one would expect from a 4.5 star hotel

Outrageously high valet, had a blood stain on comforter. Room seemed like it had outdated bones. Couldn’t use credit from Hotel towards cafe. 3/5 overall

Great Hotel, staff is very helpfull and friendly. Breakfast at the restaurant is very good. Would stay here again.

Property was wonderful. The staff was excellent