The check-in was seamless. The room was perfect! The dining had good food.

The location of this hotel was amazing because we were able to walk to Climate Pledge for our JT concert! The parking garage was a nightmare and expensive. We happened to get the last spot but could hardly fit my car. Once we got back from the concert, we got on the elevator and there was blood on the floor and also in the hall we stayed in. It was very gross. Overall, the location is great for what we needed but we weren’t impressed otherwise.

I can't say enough good things about our stay here. Chandra is amazing, Darren at the bar was wonderful and Bonnie was great. Everyone was so friendly and welcoming, and whenever we asked advice the recommendations were spot on. Our room had a lovely view of the Space Needle, and the special touches in the room were so nice. I especially loved the metal water bottle, to keep and free refills near the front desk. When the hot water didn't work, Bonnie happily gave me hot water from the breakfast bar. The towels are amazing. I only wish we had more time to spend here.

When we arrived, our room was not ready. We had to wait 45 minutes for it. Until then we weren't allowed to start the check-in process. It would have been nice to check-in and store the luggage and go on abiut our day and come back later to our room. The swimming pool is quite small, there was not enough towels for all of us and no "pineapple floaties" as stated on the hotel website. The room itself lacked some useful items such as slippers and shower cap. The hair dryer cord was not long enough to comfortably dry our hair standing up. I wish the hotel had better food options with an actual restaurant with a dining atmosphere. We ate breakfast and the food was not good. The hotel is nice but not outstanding it could be so much more. We enjoyed the pineapple cookies and coffee served in the afternoon, the staff was friendly and our room was clean. The amenity fee is worth it if you use all the amenities, personally for ourselves it wasn't because we were not spending enough time at the hotel to use the pool and gym or use the bicycles outdoors.

The beds are absolutely amazing and comfortable! The hotel cleanliness is immaculate, it advertises the whole hotel as dog friendly but it does not smell like dog at all.

It was a nice hotel. They try and sell you everything which is rather off putting in my opinion. Parking was very expensive.

Great stay for a short trip into town to see the ballet. Can’t beat the location so close to the theatre, and everything else was excellent during our stay

It was my first time staying at a Maxwell hotel and they definitely made me a fan. I love thr set up, the service and the rooms. They are perfect for families. The welcome drink certificate is an awesome touch. I will be back