Krystal Grand Cancun All Inclusive
A propos de ce resort
Situé à Cancun, ce charmant resort pour 93 € par nuit est un fantastique choix pour votre prochain vacances Surplombant la mer des Caraïbes et la lagune Nichupté, à quelques pas de la plage, le Krystal Grand Cancun All Inclusive est doté d'une piscine extérieure à deux niveaux, d'une plage privée de sable blanc et d'un spa complet.
Équipements
Piscine
Climatisation
Internet/Wi-Fi
Fumeurs autorisés
Parking
Blanchisserie
Balcon/Terrasse
Jacuzzi/SPA
Téléviseur
Accessible aux personnes à mobilité réduite
Bord de plage/front de mer
Salle de fitness/sport
Jardin
Adapté aux familles
Carte de Cancun
Avis
3.8/5.0
Bon(1 380 Avis)
Avis vérifiés à 100 %
8.0
Su ubicación instalación y la playa
Que no se puede reservar en sus restaurante . La app no sirve y no te aceptan reservaciones en el lobby , tampoco te brinda apoyo para reservar
8.0
The beach, great view from the room.
No control of the thermostat, one broken elevator for a few days, hard to make reservations for dinner.
10.0
Great location and great food
Just the shower drainer was slow
10.0
Everything was quick a responsive they staff was great
6.0
The best location on the beach in Cancun
Checkin is a joke, the slowest process I have ever experienced in a hotel which takes 250 USD per night category. The employees deal around with multiple papers and screens in their computer, they have to call backoffice to double check whether it‘s already upfront paid or not. It‘s not the front desk people fault it‘s the uper management of the hotel who is not able to streamline checkin processes. It‘s from the stoneage what they do here and it‘s not the first time I stayed there, since at least 4 years in a row it‘s the same mess. Fire the upper mamagememt and hire people who know how to setup modern digital age confirm processes.
10.0
It was lovely and the facilities were top
Notch. The staff was beyond helpful and made everything easier and very respectful. Loved the hotel and the proximity to the beach
5.0
good location.
the hotel is old. I wasn’t expecting something like that for the price I paid. there wasn’t enough electrical outlet to charge devices. the TV is not a smart TV and you can only watch cable TV. The bathroom light is very dim, and the drainage is clogged. the hallway at night is dark. the elevator is old and slow too.
1.0
The location
The buffet food was offensively disgusting. I wouldn’t feed that to a dog. This is my 3rd time in Mexico. The other 2 times I stayed at Grand Americano and Rui and the food was amazing!!! I can tell Krystal Altitude just wanted to save money because their food was trash and the cocktail drinks were all watered down.
The staff was very rude at the front desk. They made me stand to the side for almost 30 minutes stating my reservation wasn’t in the system yet. Then they started helping other customers. Nobody helped me until I got angry and started to snap. I had been traveling all day, don’t push me to the side and make me wait like my money isn’t just as good as everybody else’s!!
Also, we kept ordering drinks while we were at the beach and I caught the waiter making a hand gesture to one of his coworkers acting like we were asking for too much.
I will never stay here again!!! There’s way better resorts to stay at.
7.0
Location, view and beach bar service
food is fine but can be better
6.0
the staff.
Too strict, you think you're at a military base. Uber is not allowed to pick you up at the lobby. So you have to order a taxi from the hotel. Guests are not allowed to get on the property. I was there for a convention. So we had to plan the meetings out of the hotel—for every step I made, they asked me to show my bracelet (from the hotel). I booked a suit, and they gave me the wrong room. And the police rob us in front of the hotel (in uniform)
8.0
Loved the staff and the resort was beautiful. The food was great.
They had 4 elevators and one was broke. It took forever at times to get it and then it would go down instead of up and we stayed on the 10th fl. It was also so hot in the building until you got to your room.
9.0
Location was fantastic on the beach. Staff were very helpful and pleasant. Wore the key to my room on my wrist, very convenient
Nothing, everything was great
6.0
Very nice rooms, and staff. Good location too.
Last time I stayed (Krystal Grand) there was no charge for beach use or towels, but now they charge $20. Taxi from the property to the airport was supposed to cost 700 mxn, but the driver added 300 mxn to stop at another terminal. Hotel is 30 mins from the airport, terminals are 2 minute drive from each other, so 300 for an extra stop seems very excessive.
10.0
location
food could be more authentic and alcohol seemed watered down
1.0
they did not honor their commitment to provide free lunches and dinners, asked to pay $190 a day for lunch and dinner
4.0
It has a good view
The receptionist was rude. The property was not clean
7.0
good location, clean rooms
very loud and not good sound insulation
the buffet was not varied enough
1.0
Price was expensive, hotel dated. Absolutely ridiculous prices. Staff were rude. Hotel is a shambles. My partner is mexican and was horrified by rhe staff and prices. The hotel is dated from the 90s.
1.0
Nothing just the white sand beach
The staff was the worst and I will do everything in my power to get a refund and complain about the staff
6.0
Great view, excellent location, easy access to beach. Buffet was pretty good with a nice variety of options. Maintenance, reception and restaurant staff were polite and helpful.
The water in the bathroom and sink faucets smelled pretty bad. Also our toilet flush broke 4 times during our seven day stay. To the hotel's credit, they sent a maintenance person to fix it immediately each time but he was never able to fix it permanently. Having to deal with a broken toilet early in the morning when we had a tour pickup scheduled was pretty stressful. Given that there are nearly endless options in the hotel zone, would recommend to pick some other hotel in the area with better reviews.
6.0
No A/C in lobby area, not handicap friendly.
FAQ
Combien coûte ce resort par rapport aux autres à Cancun ?
Le prix moyen d’une location à Cancun est de 93 € par nuit. Cette location est 0 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce resort ?
Oui, le parking est répertorié comme un équipement pour Krystal Grand Cancun All Inclusive. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce resort ?
Oui, Krystal Grand Cancun All Inclusive comporte une piscine. Bonne baignade !
La location Krystal Grand Cancun All Inclusive accepte-t-elle les animaux ?
Malheureusement, ce resort n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Krystal Grand Cancun All Inclusive ?
Nous avons trouvé 14 équipements pour cette location. Cela inclut piscine, climatisation, internet/wi-fi, fumeurs autorisés et parking.