Ruhiges Zimmer, schön eingerichtet.9 Nettes Team.

The hosts were great!

Nothing

NOTHING!!

Isaac is the absolute WORST and did not allow me to leave the property until he got for more money from me.As a result I had to call the authorities for assistance! I wish i could give this place negative. This business should not be on this website and shouldn’t be allowed to be advertised.He wrongfully took my money and did not allow me to leave until I paid him the amount he wanted. Summary- my hot water didn’t last longer than 5 minutes. He said wait an hour and it should be fine.I did that and still it didn’t last longer than 5 minutes. He got upset and started yelling at me saying that it was something I was doing and asked how long does the hot water last in my home.I stayed calm and was confused why he was yelling at a customer. To prove to him that I wasn’t doing anything I told him to come back in another hour so he can see for himself.He did and found that I was right so I checked him.He said I already took a shower so it should be fine, my shower shouldn’t last longer than 5 minutes and I shouldn’t need hot water- running the shower messes with his electricity.After all was said and done he said I could stay the night for free because I was not allowing him to take advantage of me.I was originally supposed to stay 2 nights but couldn’t bare staying there another night.He told me that I wouldn’t find any review complaining about the hot water and I found many.The next morning when I went to leave he was blocking the gate and didn’t allow the guard to open it for me until I paid him the amount he wanted.As a result I had to call the authorities and they told him I was right. It should never have gone this far. I was in room 4 the double superior room.He said this was a new room but it’s not.Im a solo natural born woman traveler and it’s obvious he thought he could get over on me. I DO NOT RESPECT YOU AND NEVER WILL! Due to your conniving ways you will never be prosperous.The breakfast and tea-I gave it to 2 homeless girls on the street :)

There was a mixup with another accommodation that we had booked - so we really appreciated that Volcano View had last minute availability for us. The room was clean and spacious, and the staff very kind.

I had a wonderful stay in this great bnb. The house is really nice, as well as the rooms, but what really stands out is the quality of the staff and the advice they gave me. They organised activities for me on the spot and made my stay in Musanze a great stay! I would recommend staying there.

Just good for a night or two.

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It's really more of a homestay, which I personally appreciated. The host helped me with an excellent last minute trip to the twin lakes on the day of arrival and the two lovely girls working there took excellent care of me during the entire stay. Delicious breakfast and outstanding dinner. Secure parking and as a bonus a lovely dog (stays outside, well groomed, likes pets but is okay if you don't feel like it). All in all, highly recommended!

Perfect location as a base for your gorilla trek at Volcanoes national park

it was excellent, perfect for our needs.