Bed was comfortable, room was clean. Good central location.

Hotel looks a bit tired with aging facilities. Definitely not cool or high tech. $30 for a terrible American breakfast is an insult.

Location

Nothing

Any time the WWE is in town I stay here due to the closeness to the Toyota Center and am NEVER disappointed. Thank you. The staff is also very accommodating.

I didn't like that I wasn't staying longer. ;)

Great location; close to everything we needed to get to! The breakfast was great! Very friendly staff! Clean rooms! Will definitely stay again!

N/a

We did not anticipate using the valet parking service, but traffic was so horrible in that area that we decided to utilize it. Unfortunately, since we did not plan using valet, we didn't have any cash to tip them. I asked both Mohammed, the driver and Kamal, the supervisor, if they had Venmo so I could tip them, as my daughter works for the Hobby Center as a valet cashier and I know how important tips are for the drivers. But they refused; all they asked for was a great review, so THEY WERE AWESOME!! **** As for the room, it was nice. Nothing really wowed me EXCEPT for the shower. OMIGOD, the shower was INCREDIBLE. The shower head was luxurious...Great water pressure, too. Just above and beyond the average hotel room. **** The location of this hotel cannot be beat! The convenience to our venue was beyond compare. Didn't even have to walk half a block to get to my destination. NOTHING can beat that! Nothing. **** Besides our event (the Pitbull/Enrique Iglesias/Ricky Martin concert) there was another concert (Morgan Wallen) and multiple private events at the hotel itself. I loved people watching... all the cultures, ethnicities all together in peace. Lots of smiling faces, friendly greetings, among strangers. Nice to see and experience with all the negativity in the media these days.

No one told us that you had to hold your key card to the reader in the elevator in order to request your floor. One man said that he rode up and down in the elevator for 15 minutes before another guest told him. That info would have been nice. There's a dead bolt for privacy, but no flip lock. A minor thing, but one I missed. It was noisy outside until about 1 am... to be expected on a Saturday night and didn't bother me, but I think others might be more sensitive to it. And I realize this was most likely NOT within the hotel's control, but the stoplights at the intersection at the hotel's location were not working properly. All we had was a blinking red light. The traffic was a nightmare. I had to call the front desk and tell her they needed to get traffic control out because horns were blaring, and people were getting out of their cars and yelling at others to move. The operator contacted the valet service and they sent out someone to help. He was able to get things moving and eased the situation. He should NOT have had to do that... the situation was pretty volatile, and could have gotten really ugly really quickly. But it didn't, because the hotel, their valet service, and this gentleman went above and beyond his job description. Admirable to see these days. (This valet service is really, really impressive.) So I don't know if the hotel should call and complain to the city, or invest in a traffic cop for busy weekends like that one.

Proximity to Toyota Center, front desk service, restaurants

Was a bit pricey...

Location

That we couldn’t get adjoining rooms

We had an amazing view from our room and a great time overall

The bellhop taking our stuff up and the room was great!

Didn’t have complimentary breakfast.

I stayed here last year at the same time for the anime convention and it was not a pleasant stay and I was hesitant about staying here again this year but my daughter wanted this hotel because it was connected to the convention center. Well I will say my opinion has changed, this year we stayed a week instead of 4 days and it was amazing any issues I had a year ago did not exist this year I will be back at this hotel every year without a doubt. It was just an amazing service this year, and I would recommend this hotel to everyone. Thank you, Hilton. If i could give you 10 stars, I would.

Everything from the second I walked through the front door to check in the experience from start to finish was 10 stars. Thank you for an amazing trip this year.

Loved how it was right in front of the Toyota Center. We booked here because we had a concert to attend there the following night.

Clean, friendly staff, indoor pool, good food, excellent breakfast buffet.

It’s $35 to park. I wish it was free for guests.

Absolutely beautiful place. Had an event at the Toyota center. It was the perfect hotel for that because you just walk across the road and there it is. Staffs were so friendly. The room was very clean and spacious. After my event, we were hungry and visited the restaurant. It's was really good 👍. Breakfast was amazing too. The whole hotel is just classy. I highly recommend. Will definitely visit again ☺️ 😊 🙂

None

A/C constantly shutting off, when asking outside staff about parking unless you are going to valet for $62 dollars a day they don't want to help you. There is no parking at all for the hotel so ontop of the high price of the room a $35 dollar a night fee to park, we only had one vehicle.

close to the concert we attended

atmosphere

Internet was slow and I used my hotspot

The location was perfect!!

The charge for valet/parking was a bit high.