Not impressive

The photo looks better than in real life

Location, next to galleria mall and not far from stadium.

Cleanness and room service respond time.

Everything. Also Uday Front desk was a perfect help and very courteous and friendly . Great Host he was

Water bottles should be provided as per the requirement . There should be at-least basic amenities like tooth brush and paste , some spoons, plates , forks etc available in the room

Nothing stands out at the moment

Staff

Staff were friendly and most helpful.

Wall power sockets in room are poorly located to to allow charging of a laptop whilst working at the table. The décor is quite dated and tired.

Convenient to Galleria. Bartenders was very nice. Chef Bernice was so helpful telling us sights to go see.

1. Ceiling paint in bathroom with cracked everywhere. 2. No vending machines on the 3rd for some drinks or snacks 3. broken glass bottles was in the elevator in the middle of the night. I was told nobody could clean it up because there wasn’t any staff. 4. Went to check out there was no eye contact from the lady at the desks. she talked but stayed looking at the computer. very rude.

great location next to the galleria - clean and nice

price of parking was high

The Hotel was nice, awesome location. The valet parking was good. The main person at the check-in was really nice and helpful - very high energy.

We tried to get change to be able to tip the bell person as well as the valet - the bar would not offer change and neither did the cafe - they even went to state "exact change only". The check-in person (mentioned above) was very helpful and gave us change - by the way - it was for a $20 - not a large bill.