The location was great.

The people in the next room had kids banging on the walls. Called the front desk, and they said they would handle it, but no-one did.

Nice room not a great view

Check in took wayyyyyy to long inconvenience

Breakfast was fantastic. Made to order omelettes and hash browns. Lots of food and drink choices. Allowed to take a tray up to room for the ones that couldn't make it to breakfast. Also liked the happy hour where you could get snacks and soft drinks included and discounted alcoholic drinks. The staff were great. Even at the early hours of the morning, they organized transport for us when our Uber couldn't fit all of us. They took care of it for us and called us alternative transport that arrived so quickly. They didnt hesitate to help us. Rate the staff highly for their friendliness and their helpfulness.

nothing. all great.

I didn't eat breakfast woke up little late

The bed, was a little uncomfortable pillows also

Breakfast was good.

Room service was non existent I had to ask for towels and toilet paper I had to ask for someone to clean my room!

Close enough to walk to Astro game

Parking

Location to downtown Houston was excellent across the road from Toyota Center and 5-10 minute walk to convention center and minute maid park ( we went to our first ever baseball game and it was so convenient ) , room size is more than adequate for 3 adults . Breakfast area never felt too busy and the evening reception was the best of the three Embassy suites we stayed in on this trip .

Nothing specific against this hotel but it was the third ES we stayed in between 3rd and 15th of August 2023 and the breakfast and evening reception got a little bit repetitive ( Houston had the best and varied evening reception ) . Rooms have a little bit of a 70s vibe

Excellent location.

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