Clean and modern design Excellent pool Restaurant onsite was more than adequate Employees were friendly and helpful

Minor complaint their Starbucks was never open

The restaurant food and staff were amazing. Front desk was very helpful and nice

Little warm in the elevators and hall unit the could be due to the current remodel going on.

Nice location

Smelled moldy

The room was very clean, the air was great in the room, no smell of smoking because we had a non-smoking room, it was very comfortable, we enjoyed it.

The toilet in the bathroom is sitting too low, you have a hard time going down and getting up in a Safeway. Can you elevate these toilets a little higher? They are really too low

Everything was nice and clean.

Not having free breakfast.

The amenities the hotel offers.

Didn't have any issues that I didn't like when we stayed.

location

pet fee is too high and not disclosed in booking website

Remodeling could have been better

The assistant general manager checked me in and she was outstandingly wonderful!! This was on my initial stay on May 15,16.

On my second stay, May 22,23, my initial room was not acceptable. However, they provided another satisfactory room.

I like that the hotel is in a great location

The value for the rooms and the rooms needs to be upgraded

the hotel was clean

the bed was extremely noisy and hard

Close to cruise line and airport

people were nice

the air conditioning went out in the middle of the night. it was very hot, sticky, and uncomfortable

I liked the lobby and happy hour the staff was nice we were greeted with smiles.

The hotel is out dated the elevators need to be updated. The paper on the hall windows and walls are peeling. For the name to be the crowne plaza I expected better. My room smelled mildew and the carpet was moist. The pillows on the beds weren't of the best quality and the beds were very firm. I asked for a large king and when I opened my door I had 2 full size beds. The bathroom had hair on the shower wall. I feel like when you book a nice hotel the quality has to match and I definitely wont book with them again. The carpet in my room wasnt even vacuumed it was crumbs on the floor. One night was enough....thanks but no thanks!

very clean and well decorated

wasn’t informed of closer parking for tower two

location