Clean, beautiful, comfortable and conveniently located.

Finding the entrance was a little tricky - it’s not the front (which is on a busy road) but on a one-way side street. So, if you pass it, you have to take a block or two to turn around.

Jason Manager very helpful professional and kind! He is a 10!

Uninformed stuff and rude. Lots of money cost to stay there for 5 days, so at least they should be more helpful and kind. Room was great but dirty. Inside of the fridge was dirty, looks like they didn’t clean it for a long time

I feel like the rooms are over priced. The hotel is nothing special for the amount of money charged.

Love everthing about the Cleveland Ritz. The staff are all amazing. Very welcoming and always helpful. Have stayed many times over the past 10+ years.

Everything! So amazing.

not much

staff weren’t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks. why deposit?

Comfy beds. Great location.

All was fine.

I selected this property so that I could charge my car overnight. unfortunately the electric chargers are old and do not support the newest Tesla. You need to upgrade your charging units to to be compatible. Unfortunately I had to leave early to charge on the highway and then come back for my family. We made it work, but it was not ideal.