W Austin
A propos de ce hôtel
Situé à Austin, ce attractif hôtel pour 120 € par nuit est un fantastique choix pour votre prochain vacances Idéalement situé au cœur du 2ème arrondissement du centre-ville d'Austin, cet hôtel 4 étoiles dispose d'un spa de luxe à service complet et d'une élégante piscine extérieure avec bar-grill.
Équipements
Piscine
Climatisation
Animaux de compagnie acceptés
Internet/Wi-Fi
Parking
Blanchisserie
Balcon/Terrasse
Jacuzzi/SPA
Téléviseur
Accessible aux personnes à mobilité réduite
Salle de fitness/sport
Adapté aux familles
Carte de Austin, TX
Avis
3.4/5.0
Moyenne(42 Avis)
Avis vérifiés à 100 %
6.0
The pool!!
My room smelled like mold and the shower was never clean. Room 1009
7.0
Location next to concert venue. Room felt clean.
The service at both bars-in the lobby and in the restaurant was terrible. Had to literally call "excuse me" because they would never come check if you needed anything. Just not enough staff I guess. The carpet in the common areas was pretty dirty. I like moody hotels but in my opinion the lights should be turned about 30-50% brighter in the hallways.
10.0
Staff
Location
8.0
location
expensive room service
10.0
it was gorgeous!
no cons from me
1.0
We showed up to check in and they said they were over booked and they had to move us to another hotel. I told the manager they should have called us to let us know,
Because we would have not traveled 3 hours to stay there.
I booked the reservation 3 months in advance.
5.0
location to Moody Theatre; clean/safe part of town. Brian at the desk was kind, friendly, and professional when we checked in.
hard beds - not “quality-firm” either - just hard, low quality mattresses. low quality linens. mistakes on room service. rude room service. long wait times for room service. rude and inefficient valet parking who didn’t exactly inspire confidence that my car would be ok. the cost was fine considering I could walk next door with my teen daughter to a concert - but for the cost, they need to make it less like a crash pad and more like a decent hotel. oh yeah and don’t charge me 5 bucks for a bottle of water and remind me not to steal the toiletries. it’s just cheap and embarrassing unless you are Fairfield inn or something. I know it’s not the 4 seasons but come on. the nickel/diming was tacky. also, it’s 2023. no need to charge 15 bucks for Wi-Fi anymore. again with the nickel and diming. oh, and thanks for letting me know that if I steal the in-room steamer it will cost me 60 bucks. the signage everywhere about all the stuff I might steal just made me wonder what kind of dive hotel I’m actually staying in. At least give me the courtesy of pretending I’m not at the Cecil.
1.0
I changed the timing on this reservation via Booking and Booking.com dropped the ball and left it to me to pay. Done with Booking.
I changed the timing on this reservation via Booking and Booking.com dropped the ball and left it to me to pay. Done with Booking.
6.0
The bed was very comfortable.
It was just ok.
10.0
interior design and scent of property
5.0
The front desk staff was great, helpful when they could be and always greeted when seen.
For the price we paid, we are not satisfied with the value of our stay. The room was small, the valet didn’t approach and open our door on our way out, the room was hot so we had to ask for a fan, room service forgot our dessert, we had to wait 45 minutes for a room after the 3pm check-in time.
1.0
It was a teally bad experiance. I called and they told me they had a room ready and that i could check in. When i get there they told me they couldnt take apple pay, whr the website says it does. And told me to wait two hours with my family in the car on the street!
I was driving a motorhome. The ballet parking employee screamed at ne saying i had to move it and esnted to fight me. I need someone to please call me back about this issue, 214 454 9588. The manager on duty was Andrew
They need to accept the paymebt they told me they do when i made the reservation
10.0
Great room, comfortable bed and good Tech
Liked everything
6.0
There was no breakfast.
WiFi Services. They could not find my membership with Marriot. I stay often in the Marriot hotels and for much less than I spent in the W and always got complimentary WiFi. I find it hard to believe that a facility of this caliber does not provide complimentary WiFi this day and time.
8.0
Location
It’s sooo expensive for what they offer.
Parking is really expensive.
10.0
Service , attitude , location
Not correct discretion on booking.com especially bed size
Some decors got ruined and need to renew a bit
7.0
Pool
When I found out everyone I was with got a room much cheaper than me I was extremely disappointed.
2.0
Not much.
Check in was at 3pm, room wasn't ready until 6pm. No communication from staff as to the delay. Front desk staff were unapologetic for the delay, and overall not that friendly. It would have been super easy for them to say the room wasn't quite ready and offered us a drink while we waited or an appetizer, but instead it was just said as a matter of fact. At $500 a night, there are better deals out there. Take into account the large homeless camp just outside the hotel, you'd be better off staying somewhere else.
8.0
You have to schedule for spa and they don’t tell you that. It was my honeymoon and I couldn’t go to the spa
7.0
Valet parking was terrible. Could never find attendant. Front desk had a hard time making change- had no fives, had to disappear for 5 minutes to break a 10! Rooms were not made “your confirmation explained that”. Nobody attendant around pool on an 80 degree day
FAQ
Combien coûte ce hôtel par rapport aux autres à Austin ?
Le prix moyen d’une location à Austin est de 155 € par nuit. Cette location est 35 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour W Austin. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, W Austin comporte une piscine. Bonne baignade !
La location W Austin accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre W Austin ?
Nous avons trouvé 12 équipements pour cette location. Cela inclut piscine, climatisation, animaux de compagnie acceptés, internet/wi-fi et parking.