location

staff extremely rude, cockroaches in the room, food poisoning from breakfast

Locations

We came down Wednesday-Friday we never seen housekeeping. We had running over trash cans and dirty towels, we didn’t ask for 14th we both are scared of heights so we didn’t use the ocean front balcony.

James at the front desk was amazing. We need more employees like him

The carpet smelled and the tub was dirty

The room was very nice and we loved being on the 15th floor. The staff was excellent!

Everything was nice but if I had to pick one thing I didn't like, it would be the shower. While showering, the curtain wanted to rub up against you and we didn't like that.

View was Great! Corn Hole fun with the family was great!

Room wasn't very clean. Little flies in bathroom, stains all over the covers and floors. Very outdated and run down looking in the room

La piscina el lobbi donde estaba el fuego balcón vista

Que solo nos dejaron una tohallas el día de limpieza

The view was fantastic

No microwave or frig

Recomendado

Recomendado

I did like the pool and access to the beach. I did like all the lounge chairs and extra seating that was provided outside. The hotel lobby always smelled extremely fresh, just wished the rooms did.

I'm still pissed that I didn't get the room that I paid for. This was the 2nd time that this has happened at this hotel. I won't choose them again. The standard room don't even provide a small refrigerator or microwave. I had brought water and drinks and microwave popcorn for the stay. The drinks from the bar were ok, but couldn't order any thing fried because the fryer was broken. The elevators didn't always work. The internet didn't work one day!. I hate that I got charged daily for Guest Housekeeping but all they provide is towels and trash pickup. Not used to not getting the bed made daily. I didn't get fresh towels daily...had to ask for them and one day I was told that they were out of towels..shame on them.

Easy access to room from the elevator; clean lobby; easy load & unload; breakfast was plentiful & very delicious; staff very friendly & helpful!

No Valet parking; no chair placed in the bedroom of the suite; Rate should’ve been cheaper since the wall repair was not completed Or call me to adjust room rate 336-408-0725

The location was great near plenty of things. The place itself was wonderful. Nice bar, restaurant, pool area, and quick access path to the beach. Smoking was allowed on the balcony which was great since we were on the 8th floor.

Nothing I didn’t like really about the hotel except the towels that were in the room weren’t clean but they happily gave us clean ones

Dirty, expensive, old inside. Not a boutique hotel at all. there were birds in the corridor at my floor. breakfast was awful. don’t go there. unfriendly staff.

I love it !! Peaceful and quiet.

It was a very friendly environment! Staff was super nice and the room was amazing. Perfect view of the ocean. Loved the stay

Nothing it was perfect

excellent location, outdoor space was well maintained.

The hallways and rooms were very dirty and not maintained. The hallways were filthy and not vacuumed the whole time we were there. Even though we were charged a fee for daily house keeping, you needed to schedule housekeeping if you wanted the room cleaned and when we did that, the cleaning was minimal. Water rings were still left on the surfaces and bathroom was still dirty after the cleaning. Dust was everywhere.

n0/a

room and staff

Location is excellent as well as access to the beach, hot tub and pool. Staff members were excellent and friendly. The breakfast is worth getting out of bed for…delicious!

we truly have no complaints and plan to make our trip a yearly one.

location

our room had a horrible smell and the washer did not work

It was a really nice and clean hotel, great service!

The staff Location And the kitchen facilities that are in the room.

Really small balcony, and the person next door kept slaming his door at all hours of the night . But this is not a reflection on the hotel,just bad neighbors.

Ocean view

Hallways were cold,rooms were small and awkward,beds too high, balcony was very small