Property is in need of updating.

The breakfast was great and had a great variety. The pool area was nice. I like the fact that the pool was heated and hot tub was very warm, although the floor was a bit slippery. the room was spacious and very clean. Only downside was no free parking.

no free parking

Location is good

My room didn't get cleaned when requested. Not the cleanest room I have ever been to. Front desk staff forgetting about things you requested

Staff was very helpful.

Elevators stink (smell). Mattress long overdue for replacement. Room surfaces not the cleanest. Sink and toilet have restricted drain flow.

The location is great. Downtown Denver (LoDo?) Right next to 16th st mall which is full of shopping and restaurants. Easy transportation from the airport connecting to the free mall bus.

The room itself was subpar. The layout was so strange it was off putting. The bathroom door was a solid wood panel that slid open or closed (no lock and it didn't actually close all the way.) The bathroom didn't have a vent. The shower wall only covered 2/3 of the shower with no curtain or door so the shower experience was very cold and drafty. This would not be a good hotel to stay at if you rent or bring a car. Forced - expensive valet. But, downtown Denver (thankfully, actually) isn't very car friendly. Expect $40+ per day parking or valet.

location and breakfast

every promise was broken by different people at the front desk. Took four trips to my room for the key to work. shower head was broken. was promised extra points for inconvenience during the stay and never received them.

The room was very clean.

Homeless came in to help theirselves to breakfast. Parking costs were astronomical at $54 dollars. One of the employees banged on our door at 630am and then opened our door with his swipe card. We had the safety lock engaged. He did the same thing to the guest next door.

This venue is exceptional and it really convinced me to become a member now. The breakfast was plenty and with a variety of products. I was so pleased that they had non dairy options. The room was very clean and the bed comfortable. The fitness center was big, clean and with many different kinds of machines.

N/A I loved everything!

nothing

nothing

The rooms were comfortable, the fitness center was well appointed. Perfect location

Location to our venue was excellent.

Facility needed attention to detail, i.e., vacuuming in common areas, elevators, bathrooms.