convenience and extended parking

Clean,friendly, quiet,comfortable

Very clean

Joining room doors

Love the cleanliness. You can literally smell how clean it is walking in. I saw floors being mopped every single day we were there. The staff are very friendly, welcoming and clearly take pride in their work. They offered great advice for future bookings and the surrounding area. The rooms were also very clean and the beds were comfortable. Our stay was quiet. The breakfast had good choices, covering the basics - eggs, sausage or bacon, juices, bagels, cereal, waffles, fruit, yogurt, and coffee/tea. What made it really good was how tidy the area was kept and the quality of the food. Nothing was dried out or old. It was kept fully stocked. The area felt safe. I didn't worry about parking here. Not far from anything you'd want to do in Syracuse. The price was reasonable and will allow us to be able to come visit more often, unlike hotels in the city. We also love the St. Francis statue in the lobby and the story behind it.

I have to really nit pick to find negatives. I did not like the soaps, shampoo, and conditioner offered. I will bring my own in the future. It was strange not to have washcloths in the bathrooms. There was a stain on the desk lampshade. It didn't affect the function of the lamp, but bad enough that it should probably be replaced since the rest of the room was so clean.The microwave didn't seem to work, but it could have been user error. None of these were deal breakers for me. Just trying to give my honest experience. This will definitely be our go to hotel when visiting Syracuse.

Convenient location and comfortable stay!

Great location near airport. Very clean, comfortable bed. Desk staff we encountered were super friendly and helpful.

The staff was delightful. The property was very pleasant. Clean, comfortable and peaceful.

Exceptionally clean rooms and hotel in general. Very personable staff. Convenient to airport.

All positive.

very clean inside ….rooms were clean & very comfortable

nothing

Roomy rooms, very clean. Very comfortable king size bed

Nothing not to like

convince

nothing

The room and lobby was very clean and the people at the front desk were very friendly. They also provide a shuttle from the hotel to the airport for anytime you may need it.

There wasn’t really anything I didn’t like

Quiet and everyone was very friendly. Close to airport and town..

Though everything had been cleaned, the carpets were stained and worn. No overhead light except at the door. No chair, other than mediocre desk chair, to sit and read or have coffee. Front desk--when someone has their suitcases and has checked out, and they keep edging towards the door as you are telling stories of your family, maybe get the hint that they actually need to leave.

Convenient to Syracuse airport. Rooms and facilities were very nice and super clean and beds comfortable. The staff were very pleasant, professional and accomodating. Would stay here again when flying out of Syracuse.

The windows don't open in the rooms so even though the room was spotless, I really wanted to air out the cleaning product smell and get some fresh air in there.