Breakfast wasn't bad.

This hotel needs Gordon Ramsay

Excellent hotel, extremely helpful and smiling staff.

Small rooms, yet comfortable and convenient location. Service was impeccable.

Very nice staff, the restaurant is very welcoming and food is good. The location is perfect for people travelling by car.

Room was clean and comfortable for one person. Staff were friendly. Tea/coffe maker was awesome. About location is a bit far from center, almost 10 minutes walk to center, 10 minutes to train and 5 minutes to lake by walk but with Ticino ticket, you are close to everywhere.

-Refrigerator/minibar was not working in a room. -Air conditioner is central and you cannot change the temprature and it was hot sometimes. -As other commemts mentioned breakfast was so poor even doesn’t any Bread tongs or for having cheese or ham

great location

it was ok

It was close to the train station and as our group arrived late, we communicated without problems with the reception to organize the late check-in. They also granted us an adapted billing method according to our needs.

Location was no brainer , close to train station. Room was comfortable and clean. Breakfast was super delightful!

Nothing.

The breakfast could have had more on offer for vegans

The hotel is very near city center.

The breakfast was very poor… the same few things every day. For the price paid, a richer breakfast would have been ok

Clean and good location

Too expensive for what accomodation was

It was a comfortable hotel, with parking at 10Fr out the back, and the owner/manageress is very friendly and welcoming, bringing me a cappuccino as I waited for my room to be ready. The room was not large but adequate, and the window had to be closed to cut the traffic noise, though there was air conditioning. Breakfast was good, copious, and could be eaten on an outdoor terrace with a view.

If you don't have a satellite-navigator or a good map, the streets can be confusing, but that is not the hotel's fault, as it is on a major street and has a big sign.

location, very friendly staff, very welcome

nothing. all was perfect.

Comfortable hotel, tasty breakfast, free Ticino card and free bikes!

You can’t put a/c lower than 28 degrees, so it was quite hot

The staff was very friendly

Everything was great

Great location which is close to the city centre, the lake and the railway station. Clean rooms with all the basic things you need. Very helpful and polite staff.

The shower and toilet are a bit cramped. For me OK, but might be a problem for a fat person. Breakfasts are rather poor

A good budget hotel, which is located a little away from the city center inside the urban area, but everything is within walking distance. Polite and friendly staff. The breakfast is quite simple but you won't go hungry.

The number furnishings is fairly old, although the numbers themselves are clean. View from the windows to neighboring buildings. There is no hot dishes for breakfast (for example, fried eggs or sausages).

The location. The room is bigger than expected. Even the small room I booked also offers a huge area. You no need to worry about your luggage opening area.

The small room is located under the basement 1 level. The bathroom is the same as advertised but it's too small for bigger size people. The water pipes are just located beside your bed and you can hear very clearly the sounds after you use the bathroom.

Location , friendly staff , cleanliness

A hotel that would have been very good in the 90s.

Extremely expensive for the offerings it has, needs full refurbishment.

haven’t met that nice staff for a long time!