A second stay of a week in three months and can't wait to get back. Super hotel, super room, super food and extra-super staff throughout the hotel. Very much a home from home. A special mention to Liz on the front desk who was professional and friendly always and an example for all staff.

Not a single complaint

the bed and the restaurant.

the shower, because the water was cold and the weather that day was cold too.

They charged me a third room when I only booked 2. They blamed it on booking but could not help me contact them. They charged me the room but did not have me the third room key. Terrible experience. They do not help their clients. Thay rather charge a night more before undesratanding and caring for the clients issues. Bad hotel, bad workers.

Unbelievable lack of understanding clients requests, needs. Really unfriendly and unpleasant experience. Never going back again.

Beautiful hotel and wonderful staff.

Stunningly good buffet breakfast to start the day and excellent cakes throughout. All staff very polite. Spectacular entrance, great rooms and super location with major mall opposite. Stayed for a week and will go back.

All fine.

The location is perfect!

1. Elevators not working. 2. Ticks on the sofa. 3. Forced to upgrade if i wanted a room with king size bed. 4. Staff lying to me about everything being alright.

it was a really nice and comfortable place to stay

n/a

Nice location and staff was excellent