Nothing

Poor management, worst costumer service ever, poor facilities, poor foods, total waste of money

Excellent stuff, wonderful clean rooms, amazing bathrooms and lovely garden outside

Everything was great

Breakfast was a good spread of varieties

Liked everything

Everything from property and staff

Na

Not much

Location was not so great. It’s shows near the airport but it takes almost 30 mins to reach.

The rooms were geometrically designed. There was ample external light available in the room. The view from the room was good. The restaurant was very nice. The staff were very cooperative. The spa was also very nice.

At this movement of time reaching to the Hotel from Airport terminal 3takes bit more time as there wasa road construction activity was in progress leading to heavy traffic.

Location

Breakfast is as poor and clean was a concern

There was no room service facility at 10 pm when I checked in. Waited for more than an hour to place an order for room service but still wasn’t able to place an order. This is supposedly a 5 star with a 1 star service

The front office staff weren’t that helpful.

I was supposed to fly back to Sydney on the 03rd Morning and had to leave quite early, so I had informed the staff in advance. They prepared the takeaway for 5am and this served me very well throughout. Excellence in Breakfast but the Dinner was very poor, the ambience of the property in Dwarka needs a good interior designing.

Staff was nice, but beyond that this hotel has nothing positive to offer.

Room was old and it smelled like someone had smoked there a few days before. Just on towel for hands, shower and feet. Absurd console buttons to turn off the lights. I had to go to three different locations on the room to be able to shut down all lights at night, because the main console's "full power off" would shut some while turning others on, then secondary console next to bed did the same thing, and then had to go to the bathroom console to shut down the bathroom lights. Room was poorly clean next to the corners. Little amount of power outlets, and only half of the existing ones worked. Don't be fooled by the map location "next" to the airport. It takes less time from Connaught place to the airport, than from Vivanta to the airport. 25min without traffic is what you can expect. Breakfast and dinner buffets were mediocre at best. Food stations poorly organised, e.g. the grilled station only did Indian food, so if you wanted fried eggs, you'd have to ask where to get those, and guess what, it's next to the bread, without any indications. This hotel is extremely sub-par and it's certainly not a 4-star one. I only stayed because of a conference happening at the hotel, but that was it.

The staff is extremely helpful and courteous. One of the main reasons for us to keep going back to Vivanta Dwarka is Mr. Danbir Karan Singh who goes above and beyond to help guests - and always with a smile! Also our thanks and appreciation to Nishant and his awesome team including Monica and Rishabh who were very accommodating and helpful for all our culinary requests!

Vivanta all over India could consider upgrading their phone system in guest rooms as well as their elevators. I was stuck in an elevator for a few minutes because it suddenly stopped midway. One of their technical staff was able to help. THIS A SUGGESTION TO VIVANTA LEADESHIP TO UPGRADE INFRASTRUCTURE AND IN NO WAY REFLECTS ON THE STAFF - WHO ARE SUPERLATIVE AND SPLENDID IN THEIR ATITUDE AND SERVICE!

everything

nothing to dislike

cleanliness

it’s not good value for money .. we ordered dal tadka n palak makati which was too salty… chicken was good but not exceptional the room temperature was not cold enough and plus there were mosquitoes in room even after switching on the all out

Location

The air conditioning did not work throughout the stay

The size of my bed, room and bathroom was great. The place was quiet. The staff were helpful regardless of my muteness. The house keeping team were really kind and always checked if I needed anything especially when I didn't request for house cleaning. I didn't do enough to show my gratitude, next time. There is a day I was stranded,Kunal & Rahul were very helpful and sent me a hotel cab.Sahil was always very helpful around the hotel and very kind.

No Apple juice during breakfast. Kindly include it.