The room, the view, breakfast

The location, beaches are not in a walk distance

The room's size is really nice. Nice sea view. The spa and haman area is nice too, and you can bring the fiber scrubs from your room. Good gym and great breakfast buffet with plenty of fresh herbs and vegetables. Location is great too. Located close to the train station and the end of the boulevard with the Ali and Nino statue.

The bed had huge brown stains. The bed sheets was clean though , but maybe the hotel should consider to change the mattress! If you are sensitive to sounds at night then make sure you get a room away from the elevator. Otherwise, you will be annoyed from the "bing" all night since the hotel is a casino too. For us it was not a problem, but easily could be for some.

room was excellent

The staff were very friendly and tried their best to help out in any problem

The coffee was awful, if the water with a coffee taste may be called coffee

The staff was so polite and very good.

Phenomenal view, outstanding amenities, great staff.

Minimal privacy when bringing a companion to your room.

Location was ok, a little in distance with the center, but just a 15min walk. The facilities of hotel like the swimming pool was very good, but the water warmth could be more. Hotel’s breakfast was great and so many different dishes, hot and cold, sweets were perfect. Could meet anyone’s appetite.

Everything could become better. This hotel can find and do some more things in order to perfect more and more.

staff was good

one of the towels wasn’t clean

good

reception women staff they was very rude and not helpful with guests at all .

reception staff girl not helpful at all and l

Everything

Nothing

location

nothing

the location and the beautiful rooms.

the cleaning service

The staff upgraded me on arrival to the executive suite, the best room they had! They were really accommodating to my needs and took care of me like I was royalty! For this price I paid, I got a heavenly treatment, whereas in other countries for the same price I would get a 3star hotel room with no breakfast even included.

Great location, amazing breakfast, lovely view, nice casino

There were problems with the key to our room and we needed to go to the reception and ask them to let us in our room a few times.. they didn't really seem to try to solve the problem..that was inconvenient. The hotel restaurant food needs an improvement. Also they didn't really clean the room, just brought new towels and rearranged the bed