員工笑容可恭，門童主動提行李，姐姐主動執拾房間。

餐廳食物超級難食（晚餐），收費不便宜。

The staff was really attentive and provided help when needed. We could hangout in the pool after checkout and have a shower in the premises.

We booked a Lessini premier room and once in the hotel we were told the deluxe room was not available and a Garda room was given to us (with the refund of the difference, but still not what we have booked). This room did not have a window. It was small, dark and quite humid. Also the soundproofing was not great and you could hear every guest walking by the corridor.

I would like to see more variety in the breakfast menu!

Die Lage des Hotels war sehr gut. Auch das Frühstücksbuffet war hervorragend. Insbesondere kann ich die Passionsfrucht empfehlen. Die war nicht von dieser Welt ;) Das Hotelpersonal war sehr freundlich.

Die Hotelzimmer sind sehr hellhörig. Das Fitnessstudio ist eine Schande. Es wäre ratsam, dass Fitnessstudio nicht als Ausstattung zu bezeichnen bzw. zu nennen. Dann bleibt die Enttäuschung aus, weil man keine Erwartung hat.

Basically nothing. It was way below my expectations. It should not be called GRAND hotel. It is barely a 3 star hotel.

1) I do not like that they "pay" you to leave good reviews (see the photos). They give you a free spin at the sky bar if you leave them a 5-star review on Google. They should be banned from Google just for that 2) they offered to let me take a shower after checkout: they took me to a place in the basement full of spiders and insects! 3) I paid for the "luxury" room but I got a very standard room: tiny with a huge tv screen that seemed even bigger due to the size of the room 4) the bathroom is an accident waiting to happen (see the photos) 5) just one electric plug in the room so I had to use the kettle on the bed (see photos) 6) the air-conditioning was a joke: even if the room was tiny one part of the room was cool and the other was too hot due to the windows. 7) the slippers in the room: they were of different sizes and mismatched (see photos).

Location

2 beds join together to make a double bed

The property was nice and clean, and the Sky bar was nice to relax in the evening and see the city lights. Nikki the concierge was wonderful and more than helpful giving us all the recommendations we needed from restaurants, to buying SIM cards etc. Location was between the Market and Walking street both within walking distance.

The bed was a little too hard and aircon kept cutting out but got it sorted.

Fantastisk beliggenhed og super personale

En del støj fra vejen, så det var svært at sove