We had such an amazing experience!!! Our butler was Alee - and he was super friendly and shared so many recommendations for us. Rachel also was super helpful and shared many recommendations for our next destination. Would definitely love to come back - wouldn’t miss this if you are traveling to Vietnam!! Staff was the best part. Thanks again Alee and Rachel

Loved everything.

The meals are specially arranged for our strict diet and it was really good.

Maybe a bigger towel/mat at the beach will be handy.

The food was fantastic and the staff are all amazing and so, so helpful. Special thanks to our butler Alice for being so attentive throughout our stay, she was also brilliant with my shellfish allergy - not easy to manage in Vietnam! We loved the little touches like bringing afternoon tea to our room following an afternoon tour because we would otherwise have only had a few minutes to enjoy it. Thanks also to Lily, Kaka and Robin for their fantastic service and the brilliant cruise manager Jay. I'd highly recommend the two nights stay with a tour of Cat Ba - our tour guide Tin was so knowledgeable.

Nothing!

Excellent service. Tommy spoilt us with some amazing vegetarian dishes. Beautiful cruise.

Nothing

Very nice ship. Excellent staff. Very good service. It was very enjoyable. Helen was great and helpful

Room was a little dusty we had to have our bedding changed. The rep was hard to find when needed

No activities on the boat, the same food and at awkward timings. Same music and same very limited activities

All facilities superb. Crew and customer service outstanding, particular thanks to Alex and Tim who took the best care of us

Nothing to dislike

We had an amazing trip on Stellar of the Seas. The boat, rooms and pool onboard were all beautiful. The staff made the experience amazing. Tommy looked after us and was so helpful with everything. Kevin, Alice and Cindy were also taking care of us onboard. James even gave us a list of places to visit in Hanoi. We had a tour with Tin who was so knowledgeable and took us to a beautiful beach for swimming. Thank you to all the staff and I would recommend this cruise to anyone!

The tour is expensive, particularly drinks onboard, but I would say it is worth it for the experience.

It was extremely spacious with a lot of room to walk about. There were a lot of things you could do on board and off board the ship.

Nothing to fault in my opinion

The property is magnificent. I will highly recommend anyone to come and stay here. The level of luxury and dedication from the staff to make your stay as pleasant as possible is insane! I travel alone and everyone was looking after me, wanting to take me out in activities, entertaining me and leaving notes on my bedroom with food or small gifts. The manager Tracy was amazing from the start off when I requested an upgrade and she only could accommodate me for one night but then took care of making my move smooth and easy. James was amazing and very attentive during dinner service and making great conversation. Tin took care of keeping me entertained with outdoor activities, kayak, paddle board, etc. you are star mate! Lastly, the lovely Alice who was my assigned butler and did everything to make sure I was comfortable; I came with no expectation and seriously I was wowed by this team of hospitality experts! 🤩

The staff, food and service was amazing. Special thanks to Helen who really looked after all our needs. Helen was amazing.

Food, staff, exceptional room and lovely seafood bbq on the deck.

Our 3 day/2 night stay exceeded my expectations. Halong and Lan Ha Bay are gorgeous. Although insanely hot and humid, we had no rain and perfect sunny and clear days the first week in July. We loved our Senior Suite with our wonderful balcony and bathroom window to enjoy the gorgeous views. The boat never felt crowded. At times there was no one in the pool or in the lounge areas so it felt like we had the boat to ourselves. We enjoyed kayaking 2 times and a boat trip into the caves. For swimming in the sea, they set up a pool so we were protected from the jellyfish. We enjoyed a long boat ride, then an electric vehicle to a fishing village where we tasted the local moonshine, saw a traditional home, and learned the history of the village. The meals on the cruise were incredible, specifically the first lunch we had when we arrived and the set menu we had the last night of our stay. Those were definitely 5 star meals. We also enjoyed the BBQ our first night and the breakfast and brunch each morning. We had great attentive service from Tracy, Jay, and our butler Helen. When we returned to the port, Tracy and Jay made sure that our driver taking us to Ninh Binh was waiting for us. Although the wifi was inconsistent, there were enough times in the day, or enough places on the boat, where it was good, so it wasn't an issue. Don't expect to be successful with squid fishing in July. It's not the season for that, but we still tried it out anyway.

This was definitely the most luxurious boat in Halong. Everyone was so attentive! The rooms were gorgeous and everything seemed new. Erik was our butler and he was fabulous. Tin also was a great guide through our excursion and helped me book my transfers to Cat Ba!

none

Very friendly personal, Jay was great! Very cool trip , a lo of cool moments and sun days!

we have so short trip :(

Very clean. We were Looked after so well especially by Jay and Kaka Food was delicious and lots of variety of choices. Loved the cocktails

I don’t think there was anything I didn’t like

Lovely 2 night, 3 day experience onboard sailing Ha Long Bay & surrounds. Eric, Jay, Tommy & Kevin were all amazing staff and very helpful / friendly. Highly recommended this trip!

Excellent sevice and kindly crew

Amazing facilities and very comfortable!

I can’t say enough AMAZING things about Cindy, who was my Butler throughout my stay on the ship. She anticipated all of our needs and remedied any small issue we had. If I were running a business, I’d want to have as many employees like Cindy as possible. She’s the best.

The natural beauty of Ha Long Bay is amazing. The staff was very accommodating of my wife’s allergies. The staff was very friendly, if a bit overbearing at times.

Transfers were hot, crowded, and lengthy. Excursion to Cat Ba Island was compressed with no bike option.. the “beach” was small and polluted. The set menus are limited, and the food is consistent, but generally bland. Overpriced.

Everything

Staff were super helpful, friendly, and very attentive. Picked up from Hanoi in comfortable car, taken to boat and enjoyed a one night stay. Whole trip was very well organised and would recommend.

Room could maybe do with a very soft refresh (scuffed floors, fix blinds etc) but only minor and did not impact our stay :)

All of it, kids loved the pool, food was great, attentive staff, Sam Butler (waiter) Think (Guide) and Tracey Manager all were brilliant, really keen to ensure we have a great stay, will be returning again!!

unfortunately, it was cloudy and didnt get much sun. But thats the weather for you, unpredicatble. 1 night was too short, definetly like to have stayed longer

Thank you so much for such an amazing stay at Stellar of The Sea. I want to shout out to the amazing staffs: Joana, Jay and Tin.Joana is our buttler and she was amazing from the moment that we got on the cruise. The service is five star, Joana is very friendly , kind and welcoming. I also wanted to say thank you to Jay for arranging everything, and making sure things didn't hit the fan! JAY YOU ARE THE MAN ! Also, thank you Tin for the tour to viet hai and he is so knowledgeable and approachable. Big shout out to the whole team on the cruise, event hough we didn't converse much but they are so friendly and helpful. Thank you again for making our trip so memorable. We hope to see you again soon !

The drink is a tad bit over price

The boat was very comfortable and we were made to feel very special. Staff were mostly great, Kevin was a delight and Thin was an interesting and informative.

only main issue was a lack of appropriate first aid supply for a minor wound which required a dressing. The lady at reception was disinterested and dismissive. The food could have been warmer.

The trip was great and we really enjoyed everything. The food was decent and the activities as well. Rooms are clean and great. Helen, our butler, was the best!! She really cared for us all the time and delivered the best service you can imagine. She made this trip unforgettable and made us smile with her beautiful service!!

Facilities & staff were excellent. We had Eric helping us on our stay and he went above and beyond for us.

Service was incredible from the entire staff, especially Eric who took amazing care of our group and the small kind gestures throughout our stay made it extremely memorable. All the food and drinks were delicious and the rooms were spacious and very comfortable! would highly recommend stellar of the seas to anyone.

the rooms did not have great ventilation and therefore clothes and the area felt damp, however, fresh towels were provided each day .

A wonderful way to experience Ha Long Bay. From the moment you are transferred from Hanoi to Stellar of the Seas terminal then on board you are treated as a very special guest. The staff were amazing, the food superb and the rooms glorious. Individualised service was meticulous. Awesome two days. Suggestions also followed up with amazing communication.

As discussed with the Manager, just to have a designated smoking area and not on balcony as cigar smoker next door. Excursion trip was good but a set time would be great as a lot of people also mention that do not stop at large cave area and go onshore for the classic elevated photo.