Bathtub was really nice. The kayaking was fun. The staff were very accommodating to my dietary needs - vegetarian. The boat took us to areas of the bay that were a little less touristy and fewer other boats. Would have liked even more of this during the cruise.

The bathtub is in full view of the window so cannot have a daytime bath with a view if near other boats. The kayaking and cave was great but would have preferred to have another adventure activity available rather than the small onboard options. The pool - the water was super hot to the point of uncomfortable on stepping in so could not swim.

What an amazing experience. Staff were so friendly. Best food I’ve had in the world. Special mention to Sara. The staff work so hard but always have a smile on their faces. Kayaking was amazing as was the visit to cat ba island. Room with balcony was a highlight

Nothing

Halong Bay is full of trash, plastic, styrofoam, bags, etc. It is such a shame and it made the whole experience a major let down. Here you have this beautiful landscape that is just polluted with garbage. None of the cruises put any effort in cleanup or reduction. You float along just witnessing this ecological disaster and it really leaves a bad taste in your mouth. I'm by no means an environmental cruisiador, but this place makes you wonder. The cruises (650 of them) are all ok. Nice staff, good food, cool itineraries so this isn't a knock on the experience, but rather the management of the place they are supposed to put on display.

The staff were really nice.

They charge for the coffee or tea you have with breakfast!

The scenery was beautiful and the staff were amazing.

excellent The trip was extremely good quality. the staff were amazing

Calm atmosphere, reasonable size boat, welcoming staff 2 seat bathtub with view over the bay

Organization before checkin a bit messy. I had to ask them about reservation details multiple times before they could send me any proper info. I had also asked for a little something for my husband's 40th birthday on the cruise ; the booking manager Alice said they would bring out cake but on the D-Day nothing happened because they "forgot". Not a big deal but just part of a messy organization. Staff on the boat was amazing though. Very polite and thorough.

Everything was pretty seamless on this cruise - from car transfer to the port, from port to the boat and the whole experience on the boat was absolutely amazing. The food was wonderful and scenery was stunning. What was the standout were the service by the staff and the staff themselves. From Cherry (cruise assistant Manager), Elvis (Cruise manager) to Gin (restaurant manager), all expectations were exceeded. The staff are the best thing about this cruise.

Internet connectivity is not great in the rooms however wifi is great near the bar (top level) of the boat.