Great effort from the staff to entertain the guests. Food has multiple options even for vegetarian.

The overall boat was a bit old and not maintained that well. Lot of areas on the deck was not cleaned enough.

Location is fantastic. Staff is great.

Food can be hit or miss. I had three different boats, and they did not have the same quality of food. Day excursions were overcrowded (from someone who greatly dislikes crowds at all).

The ship was lovely. Very clean and staff very friendly. Excursions were great

No evening activity. Not even a bit of music and the bars were all shut after dinner.

The staff were friendly

They do cater for Dairy or Gluten free customers. Keep a tally of your drinks.

Lovely boat, staff and service

looking at pollution at Ha Long Bay

Rooms are nice.

Staff seem a bit inexperienced and untrained. Very few could comprehend English. Check in process was extremely messy and chaotic with very little order. I was given wrong quote and service description for my private transfer and management. Day 1 buffet was not enough food.

Felix our guide was very helpful and the facilities are really good

the rooms were nice and large. lovely bathroom but I never had a nice hot shower. it was lukewarm. the staff was very friendly

mixing 1 day tours on a bout with 2day tours and using the same onboard cooking class every night doesn’t seem planned well. the food was not good. 1first meal was nice but it went downhill from there. numerous people on our boat got sick from food. also we signed up for a tour that was supposed to go to Bai tu long bay and Ha Long bay but they only did ha long bay o assume because of the 1 night stays that come and go.