Mercure Amsterdam City Hotel

Really clean and help you out with all the discounts

Very welcoming hotel

Na

Staff was amazing! When we arrived we’ve been welcomed by one of the staff member called Ferenc who was absolutely amazing. Offered us tips for shopping, sightseeing and what sort of transportation to take and how to get to the tourist part. Even when we left the staff was super king and helpful of our further enquiries and even supported us. Overall super staff and breakfast was good.

Pillows were not that great. Way too soft for our liking and not so comfortable. We struggled a bit

I have stayed at the Mercure City Hotel probably every time I have come to Amsterdam. Its a great location. Very easy to drive to, has a parking and an electric car charging bay. The staff is friendly and knowledgeable. Check in is always smooth. Breakfast is good and has a nice variety. There is a metro station and a grocery store that is walking distance from the hotel.

This time I think I booked a smaller room which was part of another section of the hotel which was really dated. The room was small, the amenities very basic. Broken iron in the room (the technician brought a new one). Things broken in the bathroom etc etc. the bed was comfortable but pillows just thrown around. Very strange stay. I am probably used to the Deluxe rooms so this was not a very good experience for me. I ended up checking out a day earlier as I didn’t want to stay in that room anymore.