Todo muy bien!

Nada

Walking distance to shopping area and restaurants. Very good room size. Parking lot available in front of the hotel, one should wait some minutes to catch one spot.. but it´s doable. Lack of restaurant services but the breakfast was good.

The staff is totally people oriented and this makes all the difference. We had an amazing stay everything was perfect!

Beds were comfy

There was no bottled water

Room was facing mountain view rather than granite wall like some of the other rooms. Rooms were rather clean. However some dark short hair were stuck at the wall when we arrived.

First of all, there is no parking available at the hotel. The capacity is so small that you will likely not have a space. They don't make reservations and can't bother to estimate somehow when the space would be free based on guests' check out dates. A space at the parking outside if free costs 24 euro per day instead of 11 euro. At the check in the young man at reception didn't know English. When my French boyfriend spoke French with him and inquired about parking and if it was safe to keep the car outside the hotel, the young man replied "it's safe here, it's not France!". We found this remark rude and uncalled for. At the same time the reception had an infestation of large flying ants swarming and landing on people. I dislike the insects in general, and had to stand there during the slowest check ever. No explanation or apology was recieved. Further, during our stay, the cleaning ladies were very loud, very early. I understand that it's more fun to work when you can scream the latest news to a friend cleaning the room down the corridor, but my day doesn't necessarily have to start at the same time as the cleaning. After two days of staff refusing to speak English, on the check out, an old woman at the desk suddenly started to speak Englsih after I commented to my partner that this hotel was the worse one of the whole trip. Aside from miserable service the hotel is run down and in misrepair. There is one power plug in the middle of the room P.S. I hope this helps someone: it's 2 cigarette boxes plus 2 liters of spirits over 22% percent OR 3 litters of alcohol under 22% per adult person. Plus 900eur worth of goodies. They say its less cigarettes to scare you but it's tricky to find official info. They didn't check us on the way in or out by car. On the way out by the road towards France there were 3 customs officers standing around but all cars went freely. Enjoy your stay in Andorra!

it was clean

the car park a nightmare! very basic facilities no tea or coffee in the room

extremely clean, very comfortable, good value for money, great location!

Hotel has a good location, walking distance from center and main attractions but also in a quiet area. Personal was polite and respectful, offered a lot of information regarding our stay and were ready to address any complain we had. The room was very clean, same as the bathroom, also the view of the room was very nice, seeing the mountains in the distance. The bed was comfortable, had no issue to have a good sleep. Parking was free over the weekend. Overall a very good stay in Andorra, very good price quality ratio.

Nice place!!!

Nice place...clean and quiet!!!

Friendly staff,Great location,, very clean, comfortable bed. Nice bath, good towels

, no fridge in room.Safe didn't work Not enough plug sockets, none by bed Scary parking, very narrow access very difficult to manoevre

location, beds, shower

Wi-Fi, room was too warm

The room and the bathroom was clean. There was more than enough storage space and there was also a large enough safe to store laptops. Staff was friendly. Breakfast was basic however there were things to pick from and it was changing over time so certainly was worth it. It is close to the bust stop with direct connections to Encamp (Grandvalira ski resort) as well as the main bus station - which has a direct bus connection to many destinations in the surrounding countries.

There only were a few power sockets and none near the bed.

Confortable rooms near everything

the breakfast only started as 8h , wich was a bit late for people that went skiing .

Good room and location, clean, staff very friendly

How loud the cleaners speak to each other very early, there is no need. We stayed for two nights and the first morning we were up far too early due to the noise, same on the final morning. We understand we need to leave the room at 12, but being awake at 9 or 10 due to the noise is not cool or relaxing.

Terrible restrictions pit of date facility

Parking was awful and facility's are old and outdated.

Zona tranquila.

Parquin complicado para coches grandes.