The location is very convenient, close to the aurora via a highway, the hotel opens up directly to 3 malls and the MRT. The staff on check in as we arrived early in the morning was very helpful. The check out process was also very smooth and pleasant. The breakfast is legendary, and the other restaurants on site are of a very high standard, guests get a discount too!

Just our personal preference, the beds and pillows are too soft.

We liked the location, amenities, restaurants, shops all within easy walking distance around the hotel. The rooms are spacious and comfortable.

Due to our routines we prefer afternoon housekeeping and this was communicated to reception but unfortunately, our room was not made up on the last day before our check out. However we guess this may be due to the weekend working hours of the staff, yet no one explained this to us.

It was a beautiful building in a great location

From the minute we alighted from the taxi we were attended to by door staff. Our luggage was whisked away and taken to our room without any fuss. Check-in was courteous and efficient. Air-con (a must have!) was good and our room was spacious with an air of luxury about it. Any minor issues were attended to immediately with a follow up call from reception to confirm everything was sorted. Nothing was too much trouble for the staff and there was a relaxed confidence about the way they went about their business. The breakfast was fabulous with enough choices to satisfy almost all travellers.

Couldn't fault the hotel on this visit and will hopefully return again someday.

위치. MRT 가까웠슴

조식. 좀더 종류가 많았으면 도 좋았을듯함

Lobby staff were friendly and helpful. Room was spacious, clean and offered a nice view of the area.

Breakfast wasn't fantastic, and cafe staff were not very attentive.

Breakfast

nothing

Location and staff very friendly

cant think of anything negative

Location , very helpful and accommodating staff

A bit over priced otherwise perfect

Almost everything..I love Intercontinental hotel

Excellent Location good facilities and very customer focused staff

Nothing

exceptional service and cleanliness make this a high class hotel

nothing not to like, all good

NOTHING …

It was ideally located with good ambience . However missing was the hospitality . It was my daughters 21st birthday : I tried getting in touch with the property 5 days before my check in … thru emails z& various tel calls but was unable to get any response . Finally I did manage day before thru their Robinson quay property but was given a blunt response by the lady there . Am a elite gold member of IHG & had recently stayed at your Dubai property . Am not going to recommend IHG Singapore to anyone after this bitter experience . The only saving grace of this experience had been the duty manager Fahmi who went out of his way to accomdatoe my request . Am sorry never again !!!!

Great room, fully equipped, staff could not do enough to make our stay comfortable, the best breakfast at any hotel we have ever stayed at!

Nothing

1. Courtesy & Respect with Care. 2. Culture.....When we left the room for some time and upon return to our room we were as if we had come to a new experience in hospitality as a. On the side table a glass on a linen coaster and a bottle of water was carefully placed and the angle of placement of the Ibottle was such to provide ease when sitting or lying on the bed. b. A white fabric was placed on the floor and bedroom slippers from the Hotel were placed on the same. c. The room had been adjusted and the bed was remade. d. The Hotel for any reason could not provide us the room at 3pm, so they upgraded us to a junior suite. e. I received the respect of being a IHG Club member. Now, in UK they clean rooms after 3days,as a policy.

Being Muslim we on religious reasons we do not eat pork. In the Hotel Chinese menu there was little to offer with out pork. BUT Again, we received consideration at the highest level; Despite ours being the last order from: The head catering person The lady taking the order, the restaurant person incharge probably The Chef A meal was especially taken order of and I didn't know that a chicken dish had some pork ingredient and I was informed and it was removed, from everything I wanted to eat of the menu. My dinner became a dining experience 😋 😌 ☺️ 😍

Great Location

Wonderful welcoming Helpful Staff ! Beautiful interiors and decor . Fantastic Location and great Breakfast .

Nothing

It was compact but clean and comfortable

We stayed on a half boad(Includes breakfast and lunch or dinner) plan, but none of the staff understood it, and it was inconvenient that we had to explain it every time. In spite of having the restaurant confirm and understand about half board each time, when we checked out, we were asked to pay about $400 more for lunch and several dinners, so we had to explain again that it was not necessary, .......exhausted.

Kind helpful staff, comfortable beds.

The hotel in general and its close proximity to Bugis, practically just walk downstairs.

None.

Friendly staff, comfortable, great breakfast. Central location.

Pool area is a little bit tired. Room not vacuumed every day.

nice pool great location!

perfect everything

the wooden floors and windows in the heritage wind and the very clean rooms

It was super

Good Spread

Too crowded